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"Wasn’t expecting much just a place to rest our heads, however we had a lovely stay very comfortable and with decent food but best of all was the staff who were so friendly and couldn’t do enough for you"

"We stayed for 1 night, really wished it was longer. Hotel is located a short taxi ride away from the centre of bath, which is more convenient than driving and trying to find somewhere to park. The hotel and grounds are very attractive. Our room was in the new building which is very very close to the main house. It was extremely comfortable and we even had a small bottle of milk for coffee in the fridge. There was a lot of attention to detail which i was very happy about. The staff were all fantastic receptionists, waiters and bar staff. I'm sure the maids were too but we didnt meet them. I'd highly recommend this hotel."

"It was a great stay "

"We weren't expecting much from this hotel but were pleasantly surprised. The room was excellent value for money and was nicer than anticipated. Yes, this is an older hotel and it shows in places, but everything was clean and tidy. We booked a twin Premium room which had nice extras such as robes & slippers provided. The twin beds were almost touching which was fine for us as we're good friends but perhaps would be a bit weird if you were sharing with a colleague, for example. We had problems with the aircon not staying on for more than a couple of minutes. Not a big problem in December - we just opened a window - but I imagine would be very uncomfortable in the summer months. There were a few other niggles - there was a coffee machine in the room but no coffee pods supplied and we only received one pack of complimentary biscuits (so 3 custard creams to share between the two of us). The bathroom is quite small but fine for a single person at a time. The shower is a walk-in style enclosure with pleasant complimentary toiletries (shower gel, shampoo and conditioner). I found the shower pressure a little weak. The pool and gym are both quite small but adequate for a short stay. The pool was clean and warm - unfortunately the hot tub was out of order. All of the staff were very welcoming and we genuinely felt welcome here. I will look forward to staying again."

"Our room was nice and cosy. Restaurant was warm and welcoming, as were the staff also."

"Can’t fault the hotel or the staff. Very friendly and helpful "

"Incredibly good value for money. Spotlessly clean, large rooms, comfy beds, terrific breakfast buffet, good bar. Only minor gripe was a lack of staff in the bar area on Sunday after breakfast. Took a while to get a coffee, then staff dissappeared again. If you're staying with kids, note you can have 2 adults & 2 kids under 12 in one room, with a king sized & queen sized bed. We didnt pick up on this & booked adjoining rooms. They delivered a activity/snack bag for the kids to the room, nice touch. Despite the minor gripes we were very impressed with the hotel & would recommend. "

"Lovely hotel, rooms were nice & clean, breakfast was lovely & the receptionist was very helpful. Was so nice & Christmasy inside too, would definitely stay again. "

"Friendly staff "