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"We had a great stay at Mercure. The breakfast spread was awesome and service staff was absolutely attentive. I am grateful to the receptionist at the cable car station who processed our check-in with not too much hassle as my husband’s English name was not in the passport hence did not match with the booking’s name. It was a pity that we missed the Alpine Coaster during the cloudy weather. Overall, we enjoyed the foods, sceneries and the cool weather. The only thing that was not comfortable for us was the bed since we are not used to hard bedding. "

"The staff were friendly and made last minute accommodations possible for a dinner inside our villa. Customer service is world class and I will recommend couples book here for special occasions. Also the seafood restaurant beside the resort serves freshly caught shrimp and squid. Should you decide for cheaper dinner options. "

"Awesome place!"

"First class service "

"Great atmosphere, great place for family vacation and excellent customer services especially Tinh, she very friendly and taking care customer"

"Modern, clean with good breakfast. Friendly staff. Pool was cold, but clean."

"Staff were pleasant and helpful. Room was a bit tired but was clean. Hot water in shower only lasted a short period and also leaked out of the recess onto the bathroom floor"

"There is no words to describe the treatment that I had there first off the property was paradise. The staff there is like no other. Loved the whole experience. They make you feel like royalty. "

"Okay breakfast, great view, "