Find Business Hotels in The Berkshires, MA

"The check in process was easy, and the front desk clerks were friendly. The parking garage is still not complete so the cars are parked off property. Getting a spot to temporarily park for the check in process can be challenging. Valet is an option which we used and would recommend. The staff was able to get our car quickly when requested. We had a concern on our 2nd night with smelling smoke in which we contacted the desk. They said they would send someone up to investigate, However there was...

"The cleanliness around the public areas"

"Staff was exceptionally helpful and friendly."

"Exactly what I needed after being stressed out from work for the past few months. The laundry service may have out of service, but I dont care. All I needed was to decompress and this hotel helped me do exactly that. Thank you for a lovely weekend and I'll definitely come back when I get the chance.😊"

"The hotel is beautiful. Great look with old world charm but updated amenities. They refurbished the antique floors but they are very noisy and you can hear other guests walking around in other rooms. The biggest issue for me was the road noise. We had a room on the 3rd floor but the road noise was excessive . I’d recommend asking for a room in the back of the hotel unless they are able to soundproof the windows better. "

"Very clean and comfortable with great restaurant and bar downstairs"

"A little dated. Restaurant shut down for renovations, disappointing"

"It was good for what it is - to sleep. Immediately upon walk-in, the floor is ripped up, painters tape and plastic all throughout the lobby area. Supposedly the renovations are supposed to be completed by May. I’m sure the place will look beautiful in May, but it was an eyesore walking into the construction site after booking with no notice that there would be a renovation. It felt like a downer. The room was fine, but the bathroom was nicely renovated so it’s as if they are renovating in...