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"This hotel is simply beautiful with so much unique artwork and murals all over the places. Service was very prompt and professional. The front desk staff, Kimberly, was extremely helpful. She coordinated a transfer from their hotel to Merida, stopping by Chichen Itza and Izamal; gave us great instructions on where to visit in Valladolid; and assured us to use their free cave. We enjoyed everything she suggested.  As we had to leave early in the morning to beat the crowd at Chichen Itza, we didn't have the opportunity to have their breakfast, but they prepared a complimentary lunch box for us, which was a really nice touch. Some stuff for consideration of improvement was 1) having some lighting at the staircase. (Our room was located on the second floor and had to be accessed using the outside staircase—it was too dark and hard to walk.) 2) having a larger mirror in the room or bathroom. Overall, we really enjoyed our stay and regretted we stayed only for one night. We'll definitely go back!"

"The staff were wonderful. They made excellent suggestions and helped arrange some of our reservations. The rooms were extremely clean and comfortable. Easy to walk to many of the attractions. Wonderful place"

"Great place about 3/4 mile from the center. I really appreciated that they asked if I wanted my room cleaned or not. Who needs a new towel every day?! Floors in the room and the bathroom are very slick if they Our wet at all. The man who works there and speaks good English was incredibly helpful! If you walk on the parallel Street either north or south of the street the hotel is on, it’s way easier because the sidewalk is wider. Very kind staff."

"The waiters were amazing!"

"Thank you!"

"Neat and Clean. Friendly service"

"The property offered a great getaway from the town itself even though it was in the heart of the town. The beds were comfortable and the staff was friendly. Particularly the people working the bar by the pool. I would recommend staying here."

"I loved this place, I was looking for a comfortable and quiet place and here I found it, the staff was very friendly all the time and best of all, it is a very clean place, definitely I'll be back "

"Maravilloso. Seria hermoso que el letro del nombre sea a corde de Valladolid "