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"Really good, basic accommodation. Great view over the pool area. Downside...listed " Lift " & " Accessible " on their details, but failed to mention the lift only went from Reception up & down to the dining area. They'd put us on the 3rd floor which I couldn't manage. I hadn't thought to mention I'm a wheelchair user as I assumed my needs were covered. Upside...sorted out very quickly with no fuss - they changed our room to the Ground Floor. Not sure what would've happened if they'd been fully booked, but I was very impressed with how they handled it & with the wonderful staff in general. I would not hesitate to use this lovely hotel again."

"Lovely clean hotel with great breakfast. Pool area always had plenty of beds and the snack bar served great pizzas. Really enjoyed our stay here"

"What a place to stay for a week of relaxation, just what was required."

"Good location "

"Great location, excellent swimming pools. Apartment and bathroom facilities very good."

"My friends & I came for a relaxing break just to spend time with each other, decompress & relieve stress. We were able to do that here because the ambiance allows for it. All the neutral tones provide that calming feeling you'd want. The crowd is more...mature. Many were the basic European couple or family & it looked like they were of retirement age. As an observation, there weren't very many of us mixed variety guest in the 30's range aside from us & a speckle of others. However, we weren't going for a party scene & we had each other so it wasn't a big deal. Many nights they had a live band & the Entertainment Coordinator was great at hyping up the crowd to dance & enjoy the vibes. There are three restaurants that require reservations so make those in advance if you can. Also be mindful that La Graciosa has a tasting menu for dinner. The all you can eat had a pretty decent turnover of new food being replaced when it first opens but when they're about to close thats when you see the dregs of what's left. If I had to complain about that it would be some of the meats could be a bit more seasoned (more of a preference issue) & I would have wished they had longer time slots for each meal session instead of feeling rushed. I knocked off a star for the service is because: 1) we were not provided the rooms we requested but they tried to compensate by giving us access to both rooms. 2) We didn't get quality CS from Rafael at the Shack. I had to go request for it. We'd return though"

"Weather was mixed. Room excellent and fantastic breakfast. Staff very polite. Building work currently going on but didn’t spoil the holiday as couldn’t hear it. Great Cava Sangrias at the bar"

"The Staff were very friendly and helpful ..the area and pools were very nice if a little cold in february and especially the 50m pool which was warmer. Other beaches and restaurants were some walk away from hotel so we upgraded to all inclusive which i recommend especially as i have to follow a gluten free diet and restaurants and bars all had a gluten free corner."

"Friendly staff and especially the reception were very welcoming"