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"Comfortable. The bedsheets & towels were high grade. Room temperature was just right. There was a wide selection of food for the breakfast buffet. On our last day, they gave a complimentary boiled eggs snacks for our 6 hour trip back to Hanoi. I would recommend this hotel."

"The hotel was realky excellent we had a suit room that was amazing.The staff was perfect and kind and tge restaurant downstair was delicious. I do reccomend the hotel!!"

"Good hosts and good family. They are very hospitable and very nice. It doesn’t matter if you are a solo traveler or with others, you will be cared for the same as if you were one of their family. It’s so peaceful, this is the best part of Vietnam, in my opinion. "

"Staff are friendly and accommodating, accessible to every thing, surely will stay here next time."

"We arrived very early in sapa and they had a huge lobby area to relax and wait for our check in. It’s a family run business all the staff was very friendly and helpful. Food served for breakfast is amazing and their ala carte dinner is very good especially the hot plate beef. The room is cozy and comfortable with an amazing view and there is a heated blanket, room is true to the pictures they posted. You got to be patient with their hot water for shower though. You can just liaise with the staff if you want a tour. They have various packages to choose from. Overall an amazing experience to get away from the busy city life. To me it’s considered to be a bit pricey for Vietnam. "

"Everything is great "

"The Sapa Yen si very nice hotel to stay in Sapa area, very nice view, very nice people, very nice food. Over all the stay in hotel is very very much okay and i will rebook again if i will be back in sapa."

"The hotel is beautiful and clean. The staff was attentive, professional, and helpful. We enjoyed our stay very much. We would absolutely refer the hotel to our friends and family and would stay at the hotel again."

"My dream come true stay! The staff is so personable and welcoming and the property is so gorgeous and calming. It’s only a short grab ride from the restaurant area, but the food on the property is extremely fresh and ALARMINGLY delicious. They used all the veggies and herbs from their garden and anything outsourced is organic. They own the Tonkin Spa, which was the cherry on top to our stay in Sapa. I will definitely come back. It’s worth every penny "