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"Excellent experience"

"We loved our stay at Hotel Mona. I highly recommend to book a room with Lakeview, amazing view of lake Geneva. Our room was spacious, it had an included mini bar at no extra charge, chocolates and wine. Breakfast buffet was very good and has plenty of options, including omelette station. There's always coffee, tea, water and juice at the lobby free of charge and in the evening they bring out a Pop corn machine and candy. It also has a Jacuzzi, outdoor seating by the lake. There's laundry facilities free of charge, just ask at the reception for the key, the laundry room also has the ice maker machine and a microwave. The hotel's location couldn't be better, 5 minutes from the train station, 1 minute to the tram stop, the Freddy Mercury statue is less than 10 minutes walk by the lake, and shopping and restaurants close by. Customer service was excellent; we hope to come back to Mona Hotel."

"Amazing wine on arrival!"

"Close to train station. Staff are accomodating esp the reception. We got the family suite and was spacious like a mini apartment. Amenities like bathrobes, slippers are included. "

"Excellent property and location. Breakfast was outstanding and service was exceptional."

"We enjoyed our stay at this hotel. The food was great. The staff are very helpful and friendly. We loved our room since it had a beautiful view of the city and lake. It had a kitchen with a full size fridge, but unfortunately pots, pans and utensils were not included. We highly recommend this hotel, and whenever we are in Lugano we will definitely stay here. Our kids enjoyed themselves as well. Thank you for a wonderful, and pleasant stay! Arrivederci. "

"We love staying in this hotel, we enjoy the amazing view from our balcony and the amenities they offer like wellness spa, infinity pool you can enjoy the view of Mt. Eiger"

"Loved our balcony room with a view of the water. Location was perfect."

"Amazing. The front desk girl at check in was extremely friendly and helpful. Rooms were clean, beds were soft and comfortable. I was sad to leave. "