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Pan Pacific Suzhou

4.5 star property
Riverwalk hotel with 4 restaurants and a fitness center

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Photo gallery for Pan Pacific Suzhou

4 restaurants, breakfast, lunch, dinner served; international cuisine
Cafe
Lobby
Deluxe King | Down comforters, minibar, in-room safe, blackout drapes
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Room service
The current price is AED 246
AED 287 total
includes taxes & fees
9 Apr - 10 Apr

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Premier Twin

Down comforters, minibar, in-room safe, blackout drapes

Premier Twin

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Executive Suite

Down comforters, minibar, in-room safe, blackout drapes

Two Bedroom Executive Suite

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Down duvet
Hair dryer
  • 110 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Premier King

Down comforters, minibar, in-room safe, blackout drapes

Premier King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier View Twin

Premier View Twin | Down comforters, minibar, in-room safe, blackout drapes

Premier View Twin

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Two Bedrooms

Family Two Bedrooms | Down comforters, minibar, in-room safe, blackout drapes

Family Two Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Balcony King

Premier Balcony King | Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony King

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Down comforters, minibar, in-room safe, blackout drapes

Deluxe King

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Balcony Twin

Premier Balcony Twin | Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Twin

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier View King

Premier View King | Down comforters, minibar, in-room safe, blackout drapes

Premier View King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Balcony Suite

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Down comforters, minibar, in-room safe, blackout drapes

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 64 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Suite

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
Separate bedroom
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Pagpda Suite

Down comforters, minibar, in-room safe, blackout drapes

Executive Pagpda Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Balcony Twin

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier View King

Down comforters, minibar, in-room safe, blackout drapes

Premier View King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Balcony King

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Down comforters, minibar, in-room safe, blackout drapes

Family Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier View Twin

Down comforters, minibar, in-room safe, blackout drapes

Premier View Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Executive Suite

Down comforters, minibar, in-room safe, blackout drapes

Two Bedroom Executive Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Twin

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin

Down comforters, minibar, in-room safe, blackout drapes

Premier Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Two Bedrooms

Down comforters, minibar, in-room safe, blackout drapes

Family Two Bedrooms

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room (2 beds)

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard 2-bed Room

Down comforters, minibar, in-room safe, blackout drapes

Standard 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King

Down comforters, minibar, in-room safe, blackout drapes

Premier King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Down comforters, minibar, in-room safe, blackout drapes

Family Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room (Double Bed)

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Room (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Balcony Suite

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Bedroom Executive Suite

Down comforters, minibar, in-room safe, blackout drapes

Triple Bedroom Executive Suite

  • Sleeps 6
  • 2 Twin Beds and 1 Queen Bed

View all photos for Executive Suite

Down comforters, minibar, in-room safe, blackout drapes

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Wu Gong Hall

Lobby

Wu Gong Hall

  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for Deluxe King

Down comforters, minibar, in-room safe, blackout drapes

Deluxe King

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

  • Pingjiang Road - 4 min drive - 3.6 km
  • Shantang Street - 5 min drive - 4.4 km
  • Suzhou Museum - 5 min drive - 4.8 km
  • Humble Administrator's Garden - 5 min drive - 5.2 km
  • Hanshan Temple - 9 min drive - 7.3 km

Getting around

  • Renminqiao South Station - 9 min walk
  • Suzhou Railway Station - 13 min drive
  • Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

  • ‪清华酒楼 - ‬8 min walk
  • ‪AVANTI Restaurant - ‬4 min walk
  • ‪北疆饭店 - ‬6 min walk
  • ‪高原红茶酒吧 - ‬3 min walk
  • ‪黑杰克酒吧 - ‬7 min walk

About this property

Pan Pacific Suzhou

Hotel near Shantang Street
Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services, and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business center are available to all guests.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), an outdoor tennis court, and express check-out
  • Meeting rooms, a billiards/pool table, and wedding services
  • Smoke-free premises, luggage storage, and a gift shop
Room features
All 336 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • 47-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

Chinese (Mandarin), English

Similar properties

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AC Hotel by Marriott Suzhou China

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  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 45 reviews
The price is AED 218
AED 254 total
includes taxes & fees
6 Apr - 7 Apr
AC Hotel by Marriott Suzhou China

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 for adults and CNY 68 for children
  • 4 restaurants

Restaurants on site

  • Sun Ray禧禾意大利灵感餐厅
  • 吴宫瑞面
  • 塔影咖啡
  • 海天楼中餐厅
  • 萃英园全日餐厅

Things to do

  • Billiards/pool table
  • Golf driving range
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis

Family friendly

  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,917 square feet of conference space
  • Business center

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 258.0 per day

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 68 for children
  • Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 258.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July 15 to September 30
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Late check-in is available from 1:00 PM– 6:00 PM for a fee of 50%.

What time is check-out at Pan Pacific Suzhou?

Check-out is at noon.

Where is Pan Pacific Suzhou located?

Located in Suzhou Old Town, this golf hotel is 2.8 mi (4.6 km) from Shantang Street and within 6 mi (10 km) of Suzhou Museum and Humble Administrator's Garden. Hanshan Temple is 4.5 mi (7.3 km) away. Renminqiao South Station is 9 minutes by foot and Nanmen Station is 10 minutes.

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Pan Pacific Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 223 out of 382 reviews
Rating 8 - Good. 108 out of 382 reviews
Rating 6 - Okay. 37 out of 382 reviews
Rating 4 - Poor. 13 out of 382 reviews
Rating 2 - Terrible. 1 out of 382 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff, neat room and great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Min-On

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing Linked to a paid park with easy access to vicinity. Lovely architecture and service was impeccable. We stayed in the suite which was very large and fully stocked with amenities. Only feedback we have was the air-conditioning which on query is actually partly centralised. Overall a definite recommendation to stay here when you come to Suzhou. In fact, I'd recommend you explore the hotel and park grounds 1st before you head out to explore Suzhou old town
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel infrastructure and surrounding is very photoworthy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Siang Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet spread. Nice and peaceful hotel ground. If you do not mind a bit of walking (10-15 minute), there are many food outlets and a shopping mall
Stayed 3 nights in Dec 2024

10/10 Excellent

Gangmun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality with unbelievable location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Heow Sian

Both front counter and cleaners are very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities located on the property including a massive garden, delicious restaurant, and koi fish pond. Also free laundry service was a major plus. Staff were friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that you can visit panmen gate park. Even though it's off season and many stalls not open, it's still beautiful, especially at night. And the hotel feels very safe.
Stayed 3 nights in Oct 2024

10/10 Excellent

JOO TECK

Liked: Cleanliness
Hotel look old and not well maintains.

10/10 Excellent

Jiayao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel garden!
Stayed 4 nights in Jun 2024

10/10 Excellent

Man Fu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel garden was directly linked to a historical area with a beautiful pagoda. Access for hotel guests was waved and the night light and dance show was fantastic. The two restaurants we tried were were very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ngai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall environment of the hotel and free access traditional park. There are no similar hotels like this.
Stayed 2 nights in Oct 2024

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful looking hotel.
Nice looking hotel. From the outside looks like ancient temple. The water supply in the rooms was not strong. The breakfast was go oh d as they have a variety of food. Overall,was good and nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel.
Amazing hotel, with access to very pretty gardens (day or night).
Stayed 2 nights in Mar 2024

10/10 Excellent

yu chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture and delicious breakfast buffet
Stayed 2 nights in Feb 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is super!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Benyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience overall
Stayed 3 nights in Jun 2024

10/10 Excellent

Xinran

Liked: Cleanliness, staff & service, property conditions & facilities
Can have free access to Panmen which is great
Stayed 3 nights in Jun 2024

10/10 Excellent

Pei Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, Pan Pac Suzhou (吴宫) is definitely worth the price. The scenery within the hotel premise is really fantastic, tranquil and serene. Makes you feel like you just stepped into a majestic chinese mansion. Breakfast buffet was so super good ! We had lunch at the Haitianlo restaurant, the food was very nice and affordable! There is a laundry room at lvl 1 with free washer dryer and detergent, laundry bags were provided too. The indoor pool was heated and there was a lifeguard on duty. Our room was at the XiXiaLou side. The hotel staff were very ftiendly and helpful, doorman was also very helpful! I would definitely return here if I come to Suzhou again. Would recommend to friends and family too.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jun Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historical and pretty hotel. Impressive service too!
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Rather confusing building complex with long labyrinthine corridors. Main restaurant was very average with zero atmosphere (it was perhaps early but still). Breakfast restaurant had pretty basic western offering.. and also lacked atmosphere. Service was hard to get in English (quite understandable) and at times a bit spotty (pretty sure not only cultural misunderstanding). Room itself was nicely laid out and maid service was considerate and friendly. An okay hotel but prob would next time try a less… “industrial” establishment
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with the added perk of the free entrance to the Panmen park until 9pm. Rooms were ok and the grounds were spectacular although the location wasn’t really ideal in the end
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Room comfort
Overall its a beautiful property and highly recommend to visit the park behind during the day and when the lights are on. Breakfast was a good spread. Hotel room is okay keeping in mind that it is a slightly aged property.
Stayed 2 nights in May 2024