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Crowne Plaza Suzhou by IHG

5.0 star property
Lakefront hotel with 3 restaurants and a marina

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Photo gallery for Crowne Plaza Suzhou by IHG

Exterior
Minibar, in-room safe, desk, soundproofing
Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor) | Minibar, in-room safe, desk, soundproofing
Point of interest
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is AED 346
AED 404 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Jinji Lake View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Jinji Lake View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Explorer)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Club Lounge Access (Explorer)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Navigator, High Floor)

Suite, 1 King Bed, Club Lounge Access (Navigator, High Floor) | Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Club Lounge Access (Navigator, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Lake View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club Lounge Access (Captain, Lake)

Suite, 1 King Bed, Club Lounge Access (Captain, Lake) | Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Club Lounge Access (Captain, Lake)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Premium Room, 1 King Bed, Club Lounge Access (High Floor) | Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible, Lake View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor)

Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor) | Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

Premium Room, 2 Double Beds, Club Lounge Access (High Floor) | Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 3
  • 2 Double Beds

Similar properties

Property amenity

W Suzhou

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, (93)
The price is AED 476
AED 555 total
includes taxes & fees
9 Mar - 10 Mar
W Suzhou

About the neighborhood

Map
168 Xinggang Street, Suzhou, Jiangsu, 215021

What's nearby

  • Jinji Lake - 1 min walk
  • Gate to the East - 9 min walk
  • Suzhou International Expo Center - 6 min drive
  • Suzhou Museum - 7 min drive
  • Humble Administrator's Garden - 7 min drive

Getting around

  • Dongfangzhimen Station - 10 min walk
  • Yixing High-Speed Railway Station - 16 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 118 min drive

Restaurants

  • ‪鹤家 - ‬6 min walk
  • ‪Cafe Outdoor - ‬7 min walk
  • ‪东门饭店 - ‬2 min walk
  • ‪蔡家食譜 - ‬1 min walk
  • ‪王品台塑牛排 - ‬6 min walk

About this property

Crowne Plaza Suzhou by IHG

Luxury family-friendly hotel near Jinji Lake
Located close to Gate to the East and Suzhou International Expo Center, Crowne Plaza Suzhou by IHG provides a marina, a grocery/convenience store, and a terrace. Indulge in a massage, a facial, and a body treatment at 佳莉雅RE-WELLNESS, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Other perks include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), RV/bus/truck parking, and train station pick-up service
  • A ballroom, wedding services, and tour/ticket assistance
  • An elevator, a porter/bellhop, and a 24-hour front desk
Room features
All 388 rooms offer comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Free offsite parking
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:00 AM: CNY 128 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • 圣汐Sun Seeker
  • 鲍鱼王子Abalone Prince
  • 臻炉逸Zhen Hotpot
  • 香茗舫Fragrance
  • 马里亚纳Mariana

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Suzhou
Crowne Plaza Suzhou
Suzhou Crowne Plaza
Crowne Plaza Suzhou Hotel

Frequently asked questions

Does Crowne Plaza Suzhou by IHG have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Crowne Plaza Suzhou by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Suzhou by IHG?

There is free parking nearby.

What time is check-in at Crowne Plaza Suzhou by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Suzhou by IHG?

Check-out is at noon.

Where is Crowne Plaza Suzhou by IHG located?

This family-friendly Suzhou hotel is located on a lake, within a 10-minute walk of Jinji Lake and Gate to the East. Suzhou International Expo Center and Suzhou Museum are also within 6 mi (10 km). Dongfangzhimen Station is 10 minutes by foot and Yanyuqiao Station is 10 minutes.

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Crowne Plaza Suzhou by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 108 out of 145 reviews
Rating 8 - Good. 26 out of 145 reviews
Rating 6 - Okay. 10 out of 145 reviews
Rating 4 - Poor. 1 out of 145 reviews
Rating 2 - Terrible. 0 out of 145 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph Chin Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast
Stayed 4 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location next to Suzhou center
Stayed 1 night in May 2024

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.
Stayed 3 nights in Sep 2024

8/10 Good

Yingzi

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ning

Sunny Jiang
Highly recommend, everything’s perfect for family trip!
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again
Stayed 17 nights in Jul 2024

8/10 Good

winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to music fountain
Stayed 3 nights in Jun 2024

10/10 Excellent

PYOUNG DAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Xiaomin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
Stayed 2 nights in Oct 2023

4/10 Poor

JEAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Over-rated and run down rooms
Ok, this was during a chineese holiday week-end, but still it can't excuse assigning a smoking room when non-smoking was explicitely requested. The rooms need refurbishing for that price, cleaning was questionable and most of the staff doesn't speak a word of english and are not willing to help. The only notable exception is the buffet staff and managers who introduced us to some local dishes and were keen to assist with any need.
Stayed 1 night in Jun 2024

10/10 Excellent

Sherline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

KEIZO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適な部屋
出張で理由しました。部屋はとても綺麗で朝バッフェも充実していてよかったです。次回も使用したいと思います。
Stayed 2 nights in Nov 2024

10/10 Excellent

SUNMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Angelica

Stayed 3 nights in Oct 2024

10/10 Excellent

isaac

Stayed 3 nights in Oct 2024

6/10 Okay

Gert

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Manami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

HEESEUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

HEESEUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
다음에도 또 방문!
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Stayed 4 nights in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness
Stayed 9 nights in Aug 2024

10/10 Excellent

SUNMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절해요
Stayed 1 night in Aug 2024