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"The best thing about this hotel is the attentiveness of the staff at every interaction. The spa and gym facilities are pretty awesome too. Not to mention the room cleanliness everyday, and the vast range of food from all continents for breakfast."

"People working in the hotel were so helpful and nice all the time I spent there. Remember my name, always giving greetings and offering their service. "

"Was in town for business. The hotel is very pleasant - staff were very polite and the breakfast buffet was good. Proximity to the Botanical Gardens offers a pleasant outing. "

"Lovely hotel in a great location. Staff were friendly. The rooms were clean, spacious and comfortable. "

"Staffs were quick to respond "

"I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay. "

"The room was very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to any places in the city. The staff were friendly,and the service at the free breakfast was fantastic, I would book this hotel this hotel again without hesitation. "

"The staff was great."

"Very comfortable and clean. Excellent service."