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Hotel Kristal

4.0 star property
Family-friendly Jakarta hotel in Cilandak with a full-service spa

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Kristal

Outdoor pool
Outdoor pool
1 bedroom, premium bedding, minibar, in-room safe
Daily buffet breakfast (IDR 211750 per person)
Combined shower/tub, free toiletries, hair dryer, slippers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is AED 134
AED 162 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Three Bedrooms Superior

1 bedroom, premium bedding, minibar, in-room safe

Three Bedrooms Superior

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
3 bedrooms
Blackout drapes/curtains
  • 120 sq m
  • Sleeps 2
  • 2 Queen Beds and 1 Twin Bed

View all photos for Two Bedrooms Deluxe

Two Bedrooms Deluxe | 1 bedroom, premium bedding, minibar, in-room safe

Two Bedrooms Deluxe

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 92 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Three Bedroom Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Three Bedroom Deluxe

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
3 bedrooms
Blackout drapes/curtains
  • 120 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 3 Bedrooms (Twin Bed)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 3 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
3 bedrooms
Blackout drapes/curtains
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedrooms Superior

1 bedroom, premium bedding, minibar, in-room safe

Two Bedrooms Superior

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 92 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Twin Bed

Studio Suite, 1 Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite, 1 Twin Bed

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms (Twin Bed)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 2 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • Sleeps 5
  • 2 Twin Beds

View all photos for Superior Suite, 3 Bedrooms (Twin Bed)

Superior Suite, 3 Bedrooms (Twin Bed) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite, 3 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
3 bedrooms
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

Similar properties

Exterior
Ra Suites Simatupang
Pool
Spa
Kids pool
Parking included
9.8 out of 10, Exceptional, (41)
The price is AED 196
AED 237 total
includes taxes & fees
6 Dec - 7 Dec
Ra Suites Simatupang

About the neighborhood

Map
Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430

What's nearby

  • Pondok Indah Mall - 3 min drive
  • Blok M Square - 5 min drive
  • Ragunan Zoo - 7 min drive
  • Gandaria City Mall - 7 min drive
  • Grand Indonesia - 13 min drive

Getting around

  • Pondok Betung Station - 6 min drive
  • Cipete Raya MRT Station - 15 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Tahu Sumedang - ‬10 min walk
  • ‪Satu Lagi Bar - ‬2 min walk
  • ‪Nasi Goreng Metal - ‬6 min walk
  • ‪Woodpecker Coffee - ‬4 min walk

About this property

Hotel Kristal

Upscale family-friendly hotel near Pondok Indah Mall
Located close to Blok M Square and Ragunan Zoo, Hotel Kristal provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a body scrub, a facial, or a massage at Life Spa, the onsite spa. The on-site international cuisine restaurant, The Kafe, offers breakfast, lunch, dinner, and pool views. Enjoy the gym, as well as activities like scuba diving and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and airport pick-up service (surcharge)
  • Supervised childcare (surcharge), tour/ticket assistance, and wedding services
Room features
All 328 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
Other amenities include:
  • Childcare services and free infant beds
  • Shower/tub combinations, free toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels
  • Separate dining areas, refrigerators, and coffee/tea makers

Languages

English, Indonesian

Property amenities

Restaurants on site

  • The Kafe
  • Satu Lagi Bar
  • The Deli

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 211750 for adults and IDR 150000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Hotel Kristal Jakarta
Hotel Kristal
Kristal Jakarta
Kristal Hotel Jakarta

Frequently asked questions

Does Hotel Kristal have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Hotel Kristal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kristal?

Self parking is free at this property.

What time is check-in at Hotel Kristal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Kristal?

Check-out is at noon.

Does Hotel Kristal provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Hotel Kristal located?

This family-friendly Jakarta hotel is located in a state park, 2 mi (3.2 km) from Pondok Indah Mall, and within 6 mi (10 km) of Blok M Square and Ragunan Zoo. Kidzania and Kota Kasablanka Mall are also within 9 mi (15 km). Cipete Raya MRT Station is 15 minutes by foot and Fatmawati MRT Station is 22 minutes.

Hotel Kristal Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 75 out of 226 reviews" "
Rating 8 - Good. 114 out of 226 reviews" "
Rating 6 - Okay. 26 out of 226 reviews" "
Rating 4 - Poor. 4 out of 226 reviews" "
Rating 2 - Terrible. 7 out of 226 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keith, Mansfield

Liked: Cleanliness, staff & service, amenities
I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Rita

Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 3 nights in Jun 2024

10/10 Excellent

Mohamed Kotharisa, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service & location, friendly Staff
Stayed 1 night in May 2024

8/10 Good

SEGON

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Roger, Erie

Liked: Cleanliness, staff & service, amenities
The property was fine, but I remember it 20 years ago. It needs an upgrade. The pool was great. Satu Lagi was also good, but smokey. Glad they had outdoor seating.
Stayed 4 nights in Jan 2024

10/10 Excellent

Abimanju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

dong

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Emelie Marjorie Joan, Lake Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially love the floor plan. We stayed in the two bedroom, two bathroom. Traveling with my sister having our own space was very nice! I got the bedroom with no TV… she doesn’t watch TV…but her closest was bigger and she would not switch with me! The kitchen, dining room and living room were spacious and we were very happy with this property!
Stayed 4 nights in Oct 2023

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Cecilia

Disliked: Cleanliness, amenities, property conditions & facilities
Went there and asked if the room had a balcony. Wanted to upgrade for a 3-bed. Hotel staff was very kind to show the interior of both 2- and 3-bed before the room assignment. The rooms are just really bare I guess that would be the best word to describe it. Intended to stay for longer time but booked couple nights just for the safe size as the photos from online are not the same as when walking into both units. Portable stove some sort in the 2-bed. It was old and white light white walls. It was so uncomfortable. I left without staying. Tried to ask for at least one night reimbursement. Hotel staff said no. This is a horrible experience to be honest. It is a solid for not returning.

6/10 Okay

Kenneth

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
On the positive side, the staff here are wonderful and extremely friendly. The hotel itself is very tired and in desperate need of an upgrade. Feels like the 1980s in a time warp. The smoking rooms were horribly unpleasant (we weren’t offered a non-smoking room), hard to believe these are even offered this day and age. Tolerable if you need to be in the area to avoid all the traffic.
Stayed 4 nights in Feb 2023

8/10 Good

Mohamed Kotharisa, Singapore

Liked: Amenities, property conditions & facilities
Close to Town & Shopping & nearby shops & local food.
Stayed 1 night in Oct 2022

6/10 Okay

Kevin Sui Kuan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Old …
Huge but seems dated and old . Heard kids playing in corridor late at night , not sure if kids were humans …
Stayed 1 night in Aug 2022

10/10 Excellent

ilyas

Stayed 1 night in Sep 2022

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Always friendly and helpful staff
Stayed 4 nights in Sep 2022

8/10 Good

Sandra

Stayed 2 nights in Aug 2022

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Kristal Hotel
Stayed 1 night in Aug 2022

8/10 Good

Azzam

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

8/10 Good

GERMAN

Stayed 2 nights in Feb 2022

10/10 Excellent

GERMAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
Had a terrible stay. The hotel is old. All the equipment is also very old and mostly doesn't work. Showers had no hot water.
Stayed 1 night in Nov 2021

8/10 Good

Yenni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and strategic place as well
Stayed 1 night in Jun 2021

8/10 Good

Maya S

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021