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"The service is excellent. "

"The hotel is located in the heart of the old town and super easy to get to Guanqian Street and Linden Street where many famous restaurants and entertainment venues are locations. The hotel’s facility is a bit old and it is carefully maintained. The hotel room is spacious and super quiet. Would definitely book this hotel next time we visit Suzhou."

"First of all, Pan Pac Suzhou (吴宫) is definitely worth the price. The scenery within the hotel premise is really fantastic, tranquil and serene. Makes you feel like you just stepped into a majestic chinese mansion. Breakfast buffet was so super good ! We had lunch at the Haitianlo restaurant, the food was very nice and affordable! There is a laundry room at lvl 1 with free washer dryer and detergent, laundry bags were provided too. The indoor pool was heated and there was a lifeguard on duty. Our room was at the XiXiaLou side. The hotel staff were very ftiendly and helpful, doorman was also very helpful! I would definitely return here if I come to Suzhou again. Would recommend to friends and family too."

"Big and beautiful room, clean and nice view from window. Excellent in all aspects. "

"clean, simple but functional furniture, very good breakfast, good electronics toilet. etc. "

"Thry need to accommodate for Muslims and provide halal food at the buffet and restaurant "

"Very helpful staff. The stay would be perfect if smoking can be stopped more promptly. "

"This is an exceptionally beautiful and peaceful hotel with attentive and friendly staff. I will definitely stay here again in the future."

"It is nice hotel and staff "