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"We had a nice weekend stay here while we visited family nearby. Looks are deceiving....when you drive up, the resort looks a bit sad and outdated, but inside is a different story. Our room was squeaky clean and well-maintained. The front desk staff was friendly and helpful. The coffee in the breakfast area was terrific! Will stay here again."

"We had a great stay! Check-in was smooth. The staff were professional and courteous. We got to know them over the course of our stay as our flight out kept getting canceled and some staff stayed on the premises due to the weather. Our stay was more than doubled. The manager continued to help us extending the stay. She even helped with laundry detergent and fabric softener. Housekeeping was very friendly throughout the stay. They Brought extra supplies as we ran out and brought us fresh towels as needed. We especially enjoyed the hot breakfast. This helped is reduce costs significantly as our stay continued to increase. Eggs, bacon, sausage, waffles as well as biscuits and gravy! The room was clean and spacious. The refrigerator and microwave were both in working order. The only complaint I had was that the pool was not heated. The manager explained that the heater had been knocked out by a power surge roght before Winter storm Blair which was quite understandable. Over all, it was a great stay and i would recommend it highly. "

"Customer service "

"This was probably in the top 10% of the best hotels we've stayed in on our travels. Would definitely stay here again if in this area again."

"Nice room. Clean hotel, pool and hot tob nice touch. Open till midnight"

"Love this hotel. Always clean, friendly and the buffet is great!"

"Service"

"Fantastic! It's been my "go to" place to/from WI and AZ the last 2 years. Very friendly staff, quick and easy checkin, large, safe parking area, convenient location with many restaurant options, clean room, very comfortable bed, workout room, and other nice amenities. Plenty of breakfast food options and hot coffee 24/7. The lobby is very inviting and has comfortable seating and computer for guest use. Everything I need for my overnight stay."

"The junior suite was a beautiful large room that is basically a condo! There was a stovetop and combo washer/dryer in the room! One of the best rooms we have stayed in even above the Ritz/Intercontentals! One of the best gift shops I have seen in a hotel. "