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"Brilliant customer service, staff all helpful and very upbeat. The hotel is wonderful, absolutely spotless and well decorated. Our bedroom was cosy and very clean, really good nights sleep. We ate in the bar , our meal was delicious, came quickly and served with a smile. Breakfast gave a massive choice of both hot and cold. We will definitely be returning.😃"

"Lovely stay in room 2. "

"Lovely valentines weekend,.excellent staff really friendly and attentive. Great room very clean and spacious. Spa area was brilliant, better than Celtic Manor, and the staff in there.were brilliant. We ate in the restaurant and the food was of a good standard, particularly the breakfasts which was excellent. "

"We had a wonderful one night stay as a small family (couple with a toddler). The staff were friendly, welcoming and helpful. The room was spotless. We had a family room with views of the valley. The beds were comfortable and the coffee machine was a lovely touch. Plenty of space as well. We had both dinner and breakfast at the adjoining restaurant, both were very good quality and tasty. It was very busy for saturday night people having their dinner... its obviously very popular, and for good reason. We would definitely recommend. And would return again. "

"Amazing stay at a stunning historical inn, great food, amazing staff that made our stay so pleasant, can’t recommend this enough. Will be coming back again without a doubt. "

"Everything was really good, especially the breakfast"

"Overnight stay incorporating evening meal. Excellent experience stayed in the old prison which now a top class hotel."

"The staff could not have been more friendly and helpful. Service really was five star. Breakfast is a healthy fresh treat and evening dinner was excellent. "

"First time of visiting and thoroughly enjoyed it. Loved the downstairs bar so on a cold winters night you didn’t feel the need to go out."