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"very clean and friendly employees"

"They checked us in 2 hours earlier than usual without charging anything extra. Room was very clean. Staff was great."

"Beautiful hotel, very close to historic downtown Saint Augustine "

"The resort was outstanding. We very impressed. The restaurant had great food walking distance. The marina was super cool. Will come back soon."

"Great service and staff."

"Used to live in St. Augustine and we were in Vilano many times. Hadn't been in about five years and it has grown quite a bit. Many more hotel options. This property is only a year old and it is still in like new condition. Public areas clean and comfortable, room well appointed and the addition of Michael Lugo's restaurant concepts is a major plus...both formal and informal dining venues on the first floor and a roof-top facility open Thursday thru Sunday. Ate two evening meals there and the food was excellent, so was the service. If I had to find a negative it would be the ice machine. We like a cocktail in our room in the evening prior to going out to dinner...that requires ice...and the only ice machine for guest use on the property was on the third floor. That was a long way from our room and took a lengthy walk and two elevator rides each night just for ice. "

"Absolutely enjoyed our stay! I’ve stayed here many times and always enjoy it!! Would be nice if they could heat the pool in the cooler months but my kids loved it regardless! We will definitely be back!! "

"Weekend fun trip. This hotel was very clean. The room was large and has 2 queen beds and a sitting area with couch and ottoman/table. Had a mini fridge. Shower was nice and spacious with a glass door which is so much cleaner feeling than a shower curtain. The mattress was a little firm for my liking but fine. Breakfast was complimentary and nice. Not too extravagant but perfect for everyone to grab a quick BF and get out exploring the town. The location was close to downtown and convenient to everything. For us, it was the perfect compromise. Being in the heart of downtown would have been more expensive and this hotel was super clean and nice for a very reasonable price while being very close to the downtown eating shopping, and attractions. Is definitely stay there again."

"Fantastic trip and Southern Oaks was perfect."