Search Chalets in Southrop

"When we arrived, we were told that they did not hold a booking for us, as Expedia had cancelled our booking!!. It took over 4 hours for the hotel, myself and a guy from Expedia in the USA to semi resolve the issue. The hotel were wonderful, Expedia were blatant liars as they told the hotel that they had informed us of the cancellation, and had booked us into another hotel. Shame on you Expedia!! As the hotel had restricted accommodation left for our visit, we had to rearrange via Expedia to stay in another hotel for part of our stay. Unlikely to be using Expedia again which is very unfortunate as we have used them on numerous occasions over the years."

"All the staff were friendly and helpful. Complimentary birthday drink, which was very kind. Hot and continental breakfast. Excellent location, opposite restaurants, bars and cinema."

"Staff were very friendly, efficient and helpful and the Restaurant food (including breakfast) was perfect 🌟🌟🌟🌟🌟"

"Absolutely lovely grounds. Lots of wildlife. Enjoyed every minute."

"This is a great place to stay in Cheltenham. A short walk from most places but far enough away to be peaceful. The staff were all lovely and the room was large and airy. The dark painted walls may bother some people but we got used to it. "

"Lovely to return to an old, trusted favourite. "

"Nice stay, large comfortable rooms "

"Room was excellent with a very comfortable bed! Bathroom was nice and clean. View of the garden was really nice. Parking plentiful. Only pain point were the two flights of stairs with luggage."

"The Village Hotel is a great line of hotels! nice and unique yet modern design throughout. Restaurant has lovely food. Could be a bit cleaner, rooms were a little dusty. Otherwise, a great stay! Will be staying again!"