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"Very good customer service "

"Wonderful staff "

"Very nice property. Loved the balcony overlooking the river walk. Room was nice. Could have used a microwave in the room. There was some construction going on around the hotel. "

"I liked the Hyatt Place very much. The hotel and room was clean and presentable. The staff was friendly and helpful. I like that it's a short walk from the downtown Riverwalk. My only complaint with my stay is the traffic noise along St. Mary's Street, loud cars with loud music late into the night, but I understand there's not much the hotel can do about that. Overall it was a great stay. "

"Friendly staff and cleaningness was great"

"We booked another hotel walking in and it was old and outdated, nothing like the pictures. We left without checking in and reserved the Contessa while still in the other hotels lobby. When we arrived at Contessa, greeted by friendly valet, walked in to a beautiful lobby with a Mariachi band playing. Check in was easy, hotel was everything we hoped for and much more. Staying at the Contessa saved our weekend getaway!"

"Room and accommodations were nice"

"Great service "

"Staff was friendly. Hotel was quiet and clean. They do well especially considering how busy they get"