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"Helpful approachable staff who are eager to meet the needs of the traveller. Breakfast quality very good and spotless dining area"

"Good place to rest, money was good no expensive, staff was great. "

"Everything was just perfect "

"I’ve stayed here before when visiting a family member. Great central location and lovely clean comfortable room. Will say that the public toilets on the ground floor weren’t so clean. We didn’t eat in the restaurant, preferring to try the local restaurants of which there are lots within easy walking distance. New St station a 5 minute walk and shopping and Christmas markets a 10 minute walk away. I would stay here again. The staff on reception are always polite and very helpful. "

"I would definitely recommend this hotel from checking in to checking out. The staff were friendly but professional. When checking in the receptionist looked to see if a room was available so she could check us in early so, we were able to go to our room at 11am instead of 3pm. The room was welcoming and spotless. The beds were clean and comfortable, the shower was excellent. Breakfast was delicious, the choice of breakfast was past expectations. My friend is vegetarian and the cooked breakfast was spot on, the staff couldn't do enough to make your stay special. "

"Great location & hotel was perfect. The queues to check in & at the bar were unnecessary- more staff/ management of staff needed"

"Perfect for a 5 min walk to BP Pulse Live. Perfect for 10 min walk to Birmingham International train station. Spacious hotel, good car park spaces and friendly, helpful staff"

"Staff very Friendly, hotel rooms for the price are absolutely amazing. Not going to find a comfier bed for the same price, just an amazing location."

"We had a great night sleep and a wonderful hot breakfast in the morning. The staff were very friendly and welcoming. "