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"Very pleasant stay. Great view of Mt. Fuji right at the front door of the resort. Everything you need is provided. Best dinner ever with the BBQ they provided. We bought very fresh food at nearby supermarket and grilled them for dinner. Staffs were really helpful while I sprained my ankle the first night. Appreciated their help."

"The worst experience for check in as they messed up our booking - wrong unit number and code were informed, and it was for another Rakuten stay, not this facility! The facility is new, a huge living & dining area compare to Nasu where we stayed a year ago. Too many huge bugs in the balcony, lots were dead already but not cleaned… narrow parking area and the aisle "

"6 of us stayed here and really appreciated Hong, our host. He went out of his ways on numerous occasions but also left us in peace. Overall great location, would come back again."

"We had decided to rent a VRBO because we had 8 people in our family, including 2 toddlers. It was roomy enough with 3 levels, but the two stairwells were narrow and steep- dangerous for the two youngest. It would have been perfect for adults wanting to stay together and yet have their own room with the 4 bedrooms provided. The main level where the kitchen and dining room was, did not have a couch/sofa, nor room for small children to play and spread out. We were under the impression from the...