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"Rooms were generous in size. Staff were very helpful"

"The onsen (especially the open air bath) was beautiful, relaxing, clean, and well managed. The staff were extremely helpful and the room was clean and comfortable. I would absolutely recommend for your stay."

"Very big hotel with open calm spaces to relax and enjoy music and a buffet of coffee tea and small snacks - felt like I could really unwind. Just a small note that English is not a language the staff speaks, so need to brush up on a little Japanese or rely on those Google translators ! But all are eager to please, and it’s a pleasure to experience the politeness and customer care of their culture. Their dinners are very authentic and delicious. Onsens are wonderful with very clean atmosphere."

"Great location. Near attractions. Good dining experience"

"We stayed one night as we arrived late and were driving up to Niseko the next day. Perfect hotel with excellent service and wonderful buffet breakfast! "

"The room is tiny other than that everything else were great! "

"Great for our needs and a lovely clean place "

"I don't think I spent enough time in Tomakomai to get a good feeling for the area, I mainly stayed here because it was close to Sapporo and the hotel was within walking distance from Tomakomai train station. The hotel was also very close to a Don Quijote, Lawson, and Seicomart. The only room option available at the time was a smoking room, and while it was clean, the room itself seemed old and like it needed some updating. The view from my room was nice though, and there wasn't a lingering odor of smoke. The general area is quite different to what I was expecting, being quite industrial, but it still felt safe and quiet at night. This is also a port town, seeing multiple fairies coming and going daily, which makes this hotel convenient to people who may be coming into the area by ship."

"This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing. "