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"Wonderful location and amenities! "

"Close to train station "

"此酒店位置於温泉街附近，可步行去地獄谷，酒店裡有大型Onsen, 個人非常喜歡，另外亦設有游泳池、乒乓波、扭蛋店 and Souvenir商店；房間感覺乾淨、舒服，至於早餐、晚餐Buffet食物種類都有很多選擇。但酒店沒有shuttle 接送往返扎幌車站！"

"Clean. Easy access in the airport."

"We arrived before check in and the hotel offered to hold our luggage for us so we could explore Chitose without something rolling behind us. Then when we checked in, the staff put our luggage in our room! What a surprise and such a kind thought. Breakfast offered a lot of local favorites with a variety of choices. Thank you to all the hotel staff for your helpfulness and warm smiles."

"Fantastic location, bed and pillows very comfortable. Easy check in and check out. Amazing bakery in house. Free entrance to the incredible onsen across the street.Free parking . Very clean room and bathroom 10/10"

"Very clean hotel and staff is friendly. Some restaurants around the hotel. Bakery across street is most go. However , the room is small but still bigger than regular JP hotels. "

"Food not so nice"

"Very big hotel with open calm spaces to relax and enjoy music and a buffet of coffee tea and small snacks - felt like I could really unwind. Just a small note that English is not a language the staff speaks, so need to brush up on a little Japanese or rely on those Google translators ! But all are eager to please, and it’s a pleasure to experience the politeness and customer care of their culture. Their dinners are very authentic and delicious. Onsens are wonderful with very clean atmosphere."