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"It was such a nice place. Close to train station. Personnel is so nice. Good acommodations. "

"Excellent price for a hotel so close to Heathrow. Couldn’t have asked for more really. Some of the staff were a little more unfriendly than you would expect but the hotel was lovely, just a shame the person who checked us in hadn’t been on his phone and talking to a colleague about something else at the same time. "

"Absolutely lovely hotel couldn’t recommend it. More lovely staff very clean. Would stay again. Only one complaint and it’s very very small. Could do with some better sausages for the breakfast. They wasn’t very good but that’s very small complaint. Lovely hotel highly recommend"

"The lobby was amazing!! Blanca is a credit to the company,, very helpful and made our check in easy"

"Everything was great, staff very helpful. "

"Very friendly staff and the al a carte buffet breakfast was excellent "

"Very good hotel with good view over the runway"

"Great"

"Service was world class. Heating and hot water wasn't working properly first night and I had noisy neighbour upstairs the first of two nights who turned his TV up to max volume until 3-4am, but when I told reception the next day, they offered to call heating engineer immediately (I said an extra duvet would be sufficient) and if I had noisy neighbour again, reception told me that they'd send a security guard to ask my neighbour to turn down the TV to a reasonable level. Very nice stay apart...

"Very good front desk service. Location can't be beaten. Room and bed were comfortable and bathroom clean and nice and funtional. Rooms are a bit small but the tradeoff is worth it. Good value. "

"The hotel staff who we came into contact with were exceptionally helpful, friendly and humorous. In particular, the member of staff on reception and the restaurant waiter should be mentioned for their excellent customer service."

"A good experience overall…."