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"Our three night stay was a highlight of our three week Japan visit. The staff was so kind and so friendly. Especially Iyaka and Ling. Our room was large and the western beds were comfortable. The shuttle bus was very convenient running from the Kiso train station to the property. The meals were delicious. This was our first stay at a ryokan. The food was served with an explanation and instructions on how to handle the hot pots and mini table grill. We enjoyed wearing our cotton yukatas and slippers to the meals. It really changes the dining experience and brings it to another level. The onsens were very clean and enjoyable. We used both the indoor onsen which we reserved for private use and the outdoor onsen. Sitting under the stars, soaking in the rock lined onsen after a day walking the Nakasendo Trail is an experience I'll never forget!"

"Wonderfully designed hotel in the middle of beautiful Narai. Excellent food and helpful staff. The only difficulty was finding my room after dinner!"

"A lovely welcoming property "

"Breakfast is fabulous."

"Perhaps be more flexible on check in time. It was drizzling n cold. We arrived at 14.10 but were not able to chk in as the staff said the room was not ready. Otherwise everything was perfect n highly recommend"

"Toilet is too small. My pee is out of target."

"For the price i was very satisfied."

"Short comfortable stay night before climbing Ontake-san. The front desk was very helpful with providing information about taxi to the trailhead ."

"Comfortable hotel in a stunning location The outdoor onsen was very nice "