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"Lovely welcome, nice room and a fab breakfast. Thank you."

"The property and location were exactly like they were on the booking site. The room and facilities were excellent and communication was fast and so willing to help. Cleanliness of the room was absolutely outstanding. So many extras included. "

"Lovely hotel in a great location"

"A really lovely weekend at the Lakes Hotel and Spa. The Windermere Suite was amazing. Only areas of attention was no water freely available, had to queue at the bar for a glass of water so one day I was waiting 15 mins for a glass of water. I’ve never been to a spa that doesn’t have water jugs available on the side. Also the spa area got busy and a few more hooks would lead to less people using up the chairs to put their towels and robes on. A separate relaxation room for reading and lounging would also improve the spa experience. Food, drinks and general hospitality were spot on. "

"Lovely, spacious hotel with good facilities and friendly, efficient service."

"Very comfortable room - easy parking."

"Amazing room and comfy bed Perfect location to walk into grasmere Spa was wonderful "

"Beautiful hotel and fabulous staff "

"The property was very elegant, the sights around the hotel was amazing and the staff were very friendly especially Derrick."