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"Lovely, friendly hotel with excellent staff."

"The hotel is family owned. You’ll soon find out that the front desk staff and the dining staff as well as back office are all related. The kids are very nice and hospitable and their English is great - certainly better than my Italian. Rooms are clean, comfortable and updated but really no frills and on the small side. Room is a basic double bed with a desk built into the wall and a small fridge. And that’s all there is room for. Bathroom is regular sized. If you don’t expect to spend much time in the room except to sleep, this hotel is well worth it and you won’t be disappointed at all. It’s also very centrally located and walkable everywhere. "

"A great property for our one night stay whilst driving between locations and free, secure parking was a welcome plus. Spacious rooms plus very helpful and friendly staff."

"Alagna Mountain Resort & SPA provides nice facility and exceptionally friendly staff. Serving delicious breakfast and dinner on site and offer complementary activities scheduled at the hotel and around the village Excellent recommendations on activities and restaurant."

"Great 3☆ hotel in a great location with excellent views of the lake."

"Beautiful hotel in a beautiful location. Staff very friendly. Excellent breakfast."

"Helpful friendly staff "

" It's old, run down hotel, in need of urgent repair. The walls are dirty, with spider webs. Bad sound isolation. Not worth the price."

"Our lake view room was clean and comfortable with a lovely balcony and view. Staff were friendly and helpful. Breakfast was good. I am GF and a basket with bread, muffins, cornflakes was provided every day. Orta is a lovely town with good access to boats and lots of different restaurants."