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"Great place to stay! Evening Valet Gentleman was the BEST! Bar and Rooftop were amazing! Will definitely stay again"

"It was very quiet and even when there was a screaming child, the staff took care of it right away. I even had some very important paperwork to get emailed to my husband’s office, and they were very accommodating for me. They were very helpful and understanding about my situation as my husband is in UVA hospital for open heart surgery. We’re hoping to get closer to home for this. Driving home and back can get very stressful and expensive. Thank you also to the guest whose car that I accidentally hit in the parking lot. I had no idea that I hit it because of all of the snow. He was also very kind. I was more upset than him. I will be back again. "

"Comfortable beds and nice bedding. Great restaurant. Great coffee at the Bar in the am."

"Great best ever"

"I'm not sure why the property is rated closer to an 8, but we had a very good experience. There were a couple of glitches with the heat, but the room cooled off while we went to dinner. $20 pet fee."

"Staff was amazing!"

"Na"

"Nice"

"The hotel was lovely, and the room was one of the nicest that we have had anywhere. The only complaints are not with respect to the hotel but rather with the independent service , Expedia, that arranges for the hotels. The administration at Expedia misleads customers into believing that one is arranging for rooms with the hotel directly. If there needs to be a change, then it is not possible, because the arrangements were made actually with Expedia; the payment arrangements go to Expedia and only to the hotel if one goes to the hotel after which Expedia must now pay the hotel. The restrictions on modifications through Expedia are significant and far greater than for the hotel itself. My family knows now to avoid Expedia (whether for hotels or cruises or airlines) and to go directly to the administrations for those services. "