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"Our first room had a very uncomfortable bed. The next morning, we asked the front desk if we could be moved to another room. They very graciously moved us to another room where we had a very lovely view of the Golden Gate Bridge!!! Great staff and service!"

"Ryan M at check in was very helpful and courtesy "

"Is right next to the cable car stop and there's a whole foods across the street, there's some decent restaurants nearby,and it's good access for waymo and Uber and stuff"

"close to public transit, spacious room, helpful staff"

"Great location, impeccable service, and quiet hotel. 24 hour gym is a nice amenity. The hotel design was the highlight of my trip. Really glad I picked this hotel!"

"The property was clean and the staff was efficient."

"Great Hospitality, Great Location"

"Manger was very helpful on check out"

"You said I had VIP access I did get a nice bottle of wine which I did drink. Our room was nice but it was the room we chose what was odd as we got there three hours early. The gentleman at the front desk said oh your room is ready, but you can only have it if you pay a $60 early access fee which we chose not to, and we start our luggage with the front desk and went into town and then came back and checked in. I think he shouldn’t have mentioned the room was available. , but you can only have it if you pay a $60 early access fee which we chose not to, and we start our luggage with the front desk and went into town and then came back and checked in. I think he shouldn’t have mentioned the room was available if he wasn’t gonna give it to us And that should be a VIP perk. "