Find all hotels by Rusticae in Santa Maria de Merles

"Great location, the room was a bit dark and the air con was very noisy but otherwise good."

"Amazing experience"

"Very friendly and helpful staff. Allowed early check in. Rooms spacious and warm. Comfy beds. Good sized bathroom with decent shower. Free breakfast with lots of choice. Cooked fresh/ to order."

"This is a newer property and it is located in beautiful area. The quiet is so relaxing. "

"Convenient place. Close to town center and not far from train station. Inside everything looks new and fresh. Heating on the bathroom. Good breakfast. "

"A spacious place with good amenities, although I only did 2 nights, could have done several more days and easily provided for myself. "

"Great stay. Clean and spacious room, friendly staff, solid breakfast. We found parking by the bridge about 200m or so away from the hotel for free. Glad we stayed there. "

"The hotel"

"The staff don't speak or understand Catalan, the main language in the area. They charge extra 25€ fee to clean the room when you come with a pet (little or middle size. Big size dogs are not allowed), but the room, initially, was extremely dirty. The floor was full of dust and hair from other guests (nobody cleaned that room the past two months. We even found a bag from previous guests). The room was an OK size, but the heater did not work well either. We even switched to cold air, but the temperature was the same. The pool is pretty old, smells bad (too much chlorine), and makes you feel odd. Not good for relaxing. I would qualify it as a 2 stars hotel, maximum 3 stars. No way this is a 4 stars hotel. And for sure, I am not coming back."