Checking in was straight forward. The room was clean & the main door was heavy & secure. The shower was hot. Thats my three main points I look for. The bed was firm, & room was cleaned everyday with new towels. We had breakfast included, which was great. There is free wifi in the lobby area. The pool area is clean & plenty of beds or seats. There is a great kids pool area. We didn't have any with us, but we did borrowed ours nieces kids from another hotel. If there was any fault, could be to have firmer pillows. Just too soft!