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"I loved staying at this hotel. The grounds and plantings are gorgeous, the pools feel totally luxurious and all the public spaces feel spacious, clean and elegant. They offer free airport transfers and one can pick up and drop off a rental car right at the hotel, how convenient is that.!!! My room was just fine. I had requested a refrigerator and got one. Beds were comfortable and room was spacious, and I thought great for the price. My granddaughters loved the pools. I plan on staying here again when i have to leave Costa Rica by air. The only complaint is the restaurant ran out of red wine, and 2 of the dishes i wanted to order. The cleaning staff for my room were exceptionally gracious, friendly and kind. I also had a dental problem while i was there and was able to walk to the “Dental Smile Center”, which did a great job helping me. It is also walking distance to a fresh market grocery store, and it was easy to get to downtown San Jose via uber. Yes the hotel is older, but that’s why the plantings are so nice. They even have a garden with a mango tree. The gym is one of the best equipped i have run into in a hotel. So 5 stars"

"T"

"Great view of the volcano, the food at the restaurant was great and the hot springs were beautiful. "

"Friendly staff, such a relaxing environment! Can’t wait to go back!!"

"Great hotel for an overnight stay to fly out. Attached to a very nice mall"

"Great"

"Loved everything about our stay! The staff were so nice and helpful. The breakfast has so many options for everyone and is very good. We had dinner at the sushi place and main restaurant, both were excellent. Even though the hotel was sold out it did not feel like that at all. We had some of the hot spring pools to our selves, which was so nice after hiking and exploring the area. "

"Loved the hotel"

"Exceptional property which is an engineering marvel ! Easily one of the best hotels in Costa Rica! 5 star services and amenities!"