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"When we arrived we were asked to pay again even though we had paid in advance. I had to prove that I had paid in advance. When the man gave us our key to the room he just told us what room number with no directions. We walked around the hotel looking for our room for 15 mins before going to ask where it was and even then he just pointed in a direction and left us to find it ourselves. The bathroom door handle was falling off, the bed was not made so we had to locate the sheets and pillows and...

"Love it"

"The resort have couple of restaurants, a supermarket and a beach. You can take a bus or rent a car, but this is a walking distance from downtown. Overall value is excellent. "

"I had a lot of trouble finding Aparthotel Ponta Preta because it changed its name about 2 years ago to Aparthotel Nautilus! This needs to be changed on Hotels.com after confirming with the owners. My apartment was No. 5 at ground level, had its own private off street entrance and had an open plan living room with kitchen with fridge/freezer and TV, a bathroom with shower, bidet, hair dryer etc, and a bedroom with double and single bed, large wardrobes, a small key safe and AC. Situated about...

"Friendly & helpful staff in all departments. Great location and clean. Requested a late check out as my flight was late, they accommodate me with no problems. Would go back again."

"very nice place"

"Everything you could wish for in a beach holiday to relax with in warm and sunny climate. Clean, sandy beaches. Beautiful hotel pool. Excellent food and staff service. "

"Ana was the star of the hotel She struggled with English but was amazing from beginning to end Everything else was second best to her"