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"Excellent Shuttle Service We chose this hotel because of its proximity to the airport and its convenient airport shuttle service. We were pleasantly surprised to learn that the hotel also offers a shuttle to the nearby Aeon Mall and JR Station. The shuttle service was punctual, reliable, and frequent, which made getting around very easy. The hotel truly takes its shuttle service seriously, ensuring guests' convenience and comfort. We would not hesitate to stay here again every time we fly into Japan!"

"The onsen is very nice, and the breakfast at the restaurant is a huge buffet of meny choices. Free shuttles daily to Narita mall and JR station. Overall I was very happy. I extended my stay an extra day and the staff accommodated my request easily."

"Absolutely world class service from the moment the spacious shuttle arrived at the hotel - professional, complete and genuinely courteous. Great location in near proximity to airport; comfortable rooms with international amenities, in-house restaurant was first class. Just a fantastic place to stay - HIGHLY recommend!"

"Very nice staff. Excellent accommodations and dining. Comfortably fit our family of 6. Bell desk held our luggage for us until check in so we could go to the Disney parks. Convenient bus or 3 min walk to Bayside Station Disney Monorail. Beautiful balcony view of Tokyo Bay. Highly recommend. "