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"Very good service staff (particularly Lien Chau and Lien Nguyen) at the reception and the restaurant respectively. Both were polite, attentive, very helpful and pleasant. Overall a beautiful hotel at the top of a hill, easy walking distance to the town, not far from Sun Plaza where we took the train to cable car station. Just don't go to the peak on a public holiday as the queue is horrendous. We waited 5 hours just to get to the top!"

"Owner was really friendly and very helpful."

"Lovely stay. Beautiful view and balcony from room and short walk to plaza. Lovely staff were extremely helpful "

"Room was very clean. Pillows are comfortable and the staff are extremely hospitable and kind. "

"사내와 조금 떨어져 있어 조용하게 지낼수있고 오래된 건물이지만 관리상태 나쁘지않음"

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"In historic area, walkable to most sites, numerous food choices Refurbished adequately for historical bldg, staff super helpful and polite, breakfast is modest. Would recommend."

"Lovely hotel, formerly Victoria with its own train from Hanoi. I used its sauna and steam room on both days. Stayed in ground floor room with garden view."

"Front office staff was very attentive and helpful with tours and restaurants."

"Very nice place to stay. Great view and localisation. The staff at the reception was very nice and very helpfull! They helped us to find the best way to visit Sa Pa! "