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"It was great, when me and my dad first got there a lady who was dealing with a customer before, said she would be with us soon. Then a Chinese lady who's name I forgot to get came with a smile and greeted us. She was very professional, informative and friendly, was a pleasure to be served by her. Rooms are nice, clean and spacious. Love the fact that the door to get into the showerroom can also separate the toilet from the sink & shower for extra privacy if needed. Only thing about the room was because I booked a double bed with a sofa bed just in case the bed wasn't big enough for me and my dad. I expected to see a duvet cover and a sheet within it, which it wasn't. Could ofcourse asked for them but thankfully the bed was big enough for us to share. Breakfast was good, unfortunately no fried eggs or mushrooms but for a free breakfast can't nobody complain. Scrambled eggs and beans are okay, croissants are nice. Sausages are quite nice to but I feel the bacon was the best out of everything. Would definitely stop again in the future at some point if required. "

"Great people all good food good"

"Whilst the hotel is a couple of miles from the city centre, the bus service was very good & right outside - the free voucher was much appreciated. Only suggestion would be better coffee in the room, either a nespresso machine (or similar) or even just coffee bags. "

"Wonderful staff. Genuinely friendly and helpful. One tiny thing: the washbasin has a hairline crack across it. Could be a problem. Forgot to mention it. Wonderful experience! "

"The hotel room was great but there were no shower gels, shower caps and little things that you find in most hotels. Saying that, everything else was excellent and they had quite a good selection of vegan options on the in room service menu. Definitely would stay there again."

"Amazing staff everywhere in the hotel and the facilities were lovely and clean "

"Staff were excellent"

"The staff were very friendly. The location is accessible and the room was so comfortable "

"Great stay, nice hotel. Enjoyed the choice of facilities and the bar was great. Balcony in room was small, space for one only. Very nice staff and good levels of standards from everyone"