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"As advertised, lovely reception staff. We had a small issue getting in the front door, but one call and an onsite maintenance man was there and fixed it!"

"Great place to stay! Exceeded expectations! Great location, just a few minutes' walk through a shortcut to the beaches! Clean and spotless! Nice buildings with windows facing the sea! A separate room for two children and a little stair gate for baby protection. The staff looks elegant yet warm-hearted, like royal British service. I recommend it!"

"Wonderful room, nice evening meal, but no one asked me how the food was or if I wanted another drink or see the desert menu, so I just paid & went back to my room."

"This hotel has amazing views and excellent service."

"Usual quality service from this hotel. The welcoming Easter Egg was a touch of class. No problem in returning here."

"Had a great stay. Staff were all helpful if a bit stretched at times. Breakfast was fantastic. The swimming was lovely on those wet and windy days. We all had a really enjoyable time. "

"Tranquility of location within the city area "

"I felt very welcome from the moment I stepped onto the lobby, the receptionist smart, well spoken and polite welcomed me to the hotel, guiding me to my room in minutes. Very nice room, comfortable and clean. Quiet and relaxing. Also used the pool and sauna, relaxed and friendly helpful staff."

"Excellent stay at the Old Custom House over Easter weekend. We were able to get into our room early and were pleased with how nicely decorated and well equipped the room was. We also had a lovely view from the two windows over the very pretty harbour. The bed was very comfortable and although quite small, the room was full of character. Staff were friendly and welcoming at the hotel and the lady doing breakfast both mornings we were there was delightful. Breakfast was included in our room rate and was very good."