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"The people we interacted with (Melody on reception) and the wonderful lady running the breakfast room made the difference in our stay…absolutely outstanding customer experience! The adjacent property and overall unsafe feel of the neighborhood are not factors the hotel can impact but were definitely a factor in our stay. "

"Best best western I’ve ever stayed in (don’t judge me). Danny at the desk was so nice and helpful. Would highly recommend if this is what you’re looking for."

"Staff was great. Rooms were comfortable. The location is close to eating establishments, shopping and the 401 highway."

"Front desk was super helpful breakfast was hot with lots of options. Quinte Mall is right across the street. A great option when visiting Belleville."

"Honestly I loved it here :) The staff are always super friendly and the front desk staff was amazing the last time we went. I hurt myself pretty bad from my bull riding competition and the front desk staff gave me an emergency kit to help me. I return it of course once I was finished :) Plus the beds are always changed and clean! Overall great stay! I highly recommend the one-bed rooms as they're not on the bar side of the motel. Vert quiet and peaceful. Would recommend this motel to anyone!"

"It was a safe and quiet stopover."

"What a nice surprise. Excellent family owned property. Will definitely stay here again. "

"We were very happy with overall stay. Rooms were clean, great hot Breakfast. "

"We were going to Belleville for a hockey game so we stayed in Napanee because it was easier and we like the hotel. We’ve stayed there before many times and they redid all the rooms and it’s really nice for the price. They do a good job five stars across the board."