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"This is an old style hotel with huge public spaces and big staircases but the rooms are very comfortably equipped. Comfortable bed, tea and coffee maker, TV with a big bathroom with bath and shower. Although it's in the centre of town next to the bars and nightlife, I had a comfortable quiet night because the building is stone and well insulated. It's 100m from the railway station at the top of the strip which has bars and restaurants - it has it's own bar and restaurant as well. It was also a great price and one of the cheapest in Carlisle. A really good price for a really good hotel."

"Convenient location and a comfy bed. "

"Staff are extremely welcoming "

"From arrival to check out we were very happy, staff are all friendly and helpful and the room had everything we needed. Buffet breakfast was lovely. Absolutely no complaints. Will definitely be back."

"I have stayed at this property many times before and it does not disappoint. I love attic rooms and the nice owner upgraded me to Room 6 on the top floor . If you need snacks there is an Asda across the road and next door a pub that does meals and craft beers . Excellent vegetarian breakfast which helps with a medical condition I have which was tasty. Good price and what’s not to like "

"Excellent hotel and apartments, We stayed in the apartments on the hotel grounds this were to a very high standard with everything you needed. My daughter and myself enjoyed our stay in one of the 2 bedroom one's each room offering a super king size bed and ensuite, TV's in each room, comfortable lounge area and well equipped kitchen, the hotel bar and restaurant is only a short walk across the car park with a great choice of lunch and evening meals available. The staff are super friendly and helpful"

"Could be a bit cleaner. Very hospitable staff and definitely worth the price"

"The renovated downstairs is lovely the rooms are a little dated but clean, compact and comfortable, showers/bathrooms could do with a bit of a refresh, breakfast was amazing as were all staff we encountered "

"We love this hotel, the decor is brilliant and very fitting for the Lake District. Pool and gym are great. But you have to pay £15 if you don’t book direct. EV charging. Lovely bar and restaurant "