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North Lakes Hotel And Spa

4.0 star property
Hotel with a full-service spa, a quick walk to Penrith Castle

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Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Family Suite | Individually decorated, desk, iron/ironing board, free WiFi
Indoor pool, sun loungers
Food and drink
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Gym
  • 24/7 front desk
The current price is AED 337
AED 404 total
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Cosy Double

Cosy Double | Individually decorated, desk, iron/ironing board, free WiFi

Cosy Double

Highlights

Individually decorated
Heating
TV
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Individually decorated, desk, iron/ironing board, free WiFi

Family Suite

Highlights

Individually decorated
Heating
TV
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Individually decorated
Heating
TV
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Individually decorated, desk, iron/ironing board, free WiFi

Double or Twin Room

Highlights

Individually decorated
Heating
TV
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Family Room

Superior Family Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Family Room

Highlights

Individually decorated
Heating
TV
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster) | Individually decorated, desk, iron/ironing board, free WiFi

Junior Suite (Four Poster)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Accessible Twin

Standard Accessible Twin | Individually decorated, desk, iron/ironing board, free WiFi

Standard Accessible Twin

Highlights

Individually decorated
Heating
TV
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Four Poster)

Suite (Four Poster) | Individually decorated, desk, iron/ironing board, free WiFi

Suite (Four Poster)

Highlights

Individually decorated
Heating
TV
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Ullswater Road, Penrith, England, CA11 8QT

What's nearby

  • Penrith Castle - 10 min walk
  • Rheged - 2 min drive
  • Ullswater - 7 min drive
  • Lowther Castle and Gardens - 15 min drive
  • Whinfell Forest - 15 min drive

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪The Rooster - ‬5 min walk
  • ‪Subway - ‬3 min walk
  • ‪Morrisons Cafe - ‬13 min walk

About this property

North Lakes Hotel And Spa

Upscale hotel near Penrith Castle
Located close to Rheged and Brougham Castle, North Lakes Hotel And Spa provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a body wrap, a body scrub, or a massage at North Lakes Spa, the onsite spa. The on-site local cuisine restaurant, Penrith, offers lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and express check-out
  • Concierge services, an elevator, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 84 individually decorated rooms offer thoughtful touches such as 24-hour room service and bathrobes, in addition to amenities like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Polish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends: GBP 16.95-19.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Penrith

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Conference space (732 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

Does North Lakes Hotel And Spa have a pool?

Yes, this property has an indoor pool.

Is North Lakes Hotel And Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at North Lakes Hotel And Spa?

Self parking is free at this property.

What time is check-in at North Lakes Hotel And Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at North Lakes Hotel And Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is North Lakes Hotel And Spa located?

Situated in Penrith, this spa hotel is 0.5 mi (0.8 km) from Penrith Castle and within 3 mi (5 km) of Rheged and Brougham Castle. Lowther Castle and Gardens and Ullswater are also within 6 mi (10 km). Penrith Station is 9 minutes by foot.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 847 reviews
Rating 8 - Good. 278 out of 847 reviews
Rating 6 - Okay. 71 out of 847 reviews
Rating 4 - Poor. 30 out of 847 reviews
Rating 2 - Terrible. 19 out of 847 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room and nice spa and gym facilities! Good in-room amenities too.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t fault any aspect of this hotel. The decor, ambiance, staff, cleanliness, all excellent. Rooms lovely, beds incredibly comfortable, spotlessly clean. Spa looked lovely and the restaurant and the food was amazing. We will be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t fault this hotel. Absolute wonderful.
Stayed 2 nights in Jan 2025

8/10 Good

Tomos

Stayed 2 nights in Nov 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a relaxing place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault this hotel it has everything. Lovely rooms, place to relax in the swimming/sauna area. The restaurant was so nice with amazing food and lovely staff. The lounge is a cosy place to chill and have a drink in front of the fire places. Overall a lovely hotel that’s not far from anything, is affordable and offers so much. We have already planned to return
Stayed 1 night in Nov 2024

10/10 Excellent

Ian McDonald Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel for those looking to break a long journey going north from The Home Counties. However, unlike many quality hotels, who are well sign posted, this one is not, thus making it difficult to find.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful decor and dinner
Stayed 1 night in Oct 2024

8/10 Good

Mark

Stayed 1 night in Oct 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best there is.
Beautiful, faultless hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not a 4-Star stay
The foyer was pleasant and staff throughout did their best to accommodate. However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard. The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning. Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan! Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards. While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.
Stayed 1 night in Oct 2024

10/10 Excellent

JP

Stayed 1 night in Oct 2024

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Perfect hotel very clean had everything you need, will definitely be back.
Pool and spa area
Stayed 1 night in Oct 2024

10/10 Excellent

Kristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from a two night stay at the hotel with one morning spent in the spa. The hotel was really easy to find and the location was great for getting to towns nearby. The staff were friendly and accommodating. We had breakfast in the restaurant which was really nice and dined there in the evening. We would highly recommend. Thank you for a great weekend.
Stayed 2 nights in Oct 2024

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel that we enjoyed, HOWEVER we we informed after booking that there is a £15 per person fee to use the pool and spa for those who book through Expedia/Hotels.com....... A fee is mentioned in the hotel description if you go and read through the info, but the value of the fee is not mentioned. So whilst i actually booked thia hotel specific for the pool and spa, we did not use either. The actual fee need to be mentioned in the hotel details on their listing. In future if we use this hotel again, which we might because it was very nice, we will book direct as the spa fee only applies to third party bookings.
Stayed 1 night in Oct 2024

8/10 Good

Benjamin

Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab weekend stay
Staff very friendly and accommodating. Could have walked into Penrith. Plenty parking. Lovely pool, hot tub and steam room. Will definitely return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disappointing
Very disappointed the hotel could not provide breakfast early only late slots available we had business appointments and could not do the later times hotel unwilling to accommodate us.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, room comfort
Disappointing
Quite disappointed was on a business trip and could got not get breakfast at an early time as there was a coach trip that blocked out all the early appointments for breakfast. So annoyingly had to travel into town. Hotel could not accommodate us even though there were only 2 of us
Stayed 2 nights in Jun 2024

8/10 Good

Nazneen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were very friendly and polite. The hotel was very clean and really enjoyed using the spa facilities.
Stayed 2 nights in Sep 2024