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"Kind helpful staff. Spotlessly clean room and common areas"

"Very nice hotel. We had an amazing specious room with a balcony ! Breakfast was great and especially crunchy bacon ! "

"Early check-in and delicious cookies were a wonderful welcome! Tasty breakfast, with wide choice of dishes. Very comfortable and well prepared (sofa) bed. Marvellous experience!"

"Fantastic stay! Hugely impressed with every aspect. A special mention to Oliver who checked us in and Jan at the health club. Both were excellent."

"It was amazing. I had a wonderful stay. Staff is friendly and helpful. Room was spacious and clean. Food was good. Overall a pleasant stay. "

"Our room in the square block (we’d seen the unnecessary negative reviews before we’d arrived) behind the pretty white main house, came as a very pleasant surprise. The room was newly furnished, to a high standard and spotlessly clean. Positive feedback….great for one night, but a little more storage or even a couple more wall hooks to pop coats and hang towels etc are needed. The real added bonus was the lovely warm pool, hot, hot-tub and steam & sauna rooms, just perfect, when you’ve been outdoors all day! Breakfast was good quality and plentiful. Sausage & bacon could’ve been cooked a little longer for me to be honest and the hot plate needed turning up to keep the buffet food hot. The toaster made nice warm bread (these are again meant as positive criticisms) The pastries were really good and a nice selection of fruit. All the staff were extremely friendly and the whole place had a very welcoming feel. For the price we paid it really was great value and I would have no hesitation in recommending or re-booking this hotel when we are next in the area. Many thanks! "

"We weren't expecting much from this hotel but were pleasantly surprised. The room was excellent value for money and was nicer than anticipated. Yes, this is an older hotel and it shows in places, but everything was clean and tidy. We booked a twin Premium room which had nice extras such as robes & slippers provided. The twin beds were almost touching which was fine for us as we're good friends but perhaps would be a bit weird if you were sharing with a colleague, for example. We had problems with the aircon not staying on for more than a couple of minutes. Not a big problem in December - we just opened a window - but I imagine would be very uncomfortable in the summer months. There were a few other niggles - there was a coffee machine in the room but no coffee pods supplied and we only received one pack of complimentary biscuits (so 3 custard creams to share between the two of us). The bathroom is quite small but fine for a single person at a time. The shower is a walk-in style enclosure with pleasant complimentary toiletries (shower gel, shampoo and conditioner). I found the shower pressure a little weak. The pool and gym are both quite small but adequate for a short stay. The pool was clean and warm - unfortunately the hot tub was out of order. All of the staff were very welcoming and we genuinely felt welcome here. I will look forward to staying again."

"Lovely stay as always, but the new electronic system needs looking at, paying for your food before it arrives at your table isn't the best way to go, especially if the food turns out to not be right. Also the doors in the public areas need a good wash down and painting, breeding ground for germs"

"I was In the old part and it needs updating badly. Excited when I saw a spa bath in my room but bath was worn around the plug area and not appealing so wasted. Toilet was stained with brown as old. Taps on sink worn and spun round a lot before water came out. "