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"Service was good, room was nice "

"The pool was out of action disappointingly and the bar shut quite early. We would have stayed in town had we realised we weren’t within walking distance of amenities. However staff were really nice and the rooms were lovely. I have left a dress in the wardrobe and can’t seem to get an answer to my emails. "

"Property was very clean and tidy, spacious and provided good tea and coffee service in room. Well located to nearby attractions. I would book here again. "

"Friendly desk, super clean rooms. "

"Bigger rooms with a nice lake view . Lobby needs to be fixed . There is an odor "

"Greeted by the lovely Zita! She showed us around & how to get in & out of our room. So handy to Eat Street & Sir Howard Morrison Entertainment Ctr, parking a breeze & free! Lovely wairua at this place, we will be back one day. Good price, no frills, clean & tidy.. it was perfect for us! Thank you M & M from Ruakaka Northland "

"Room was a bit dated with so so bathroom and A/C"

"As a family of four with 2 school aged kids we really enjoyed our stay. While a bit dated looking the warm pool and mineral baths were a wonderful way to start and end the day. The staff were friendly and helpful. The location was great for walking to the public central thermal pools and the lake not too far a walk away too. The beds were comfortable and the facilities in the apartment good. We would definitely stay again."

"It’s the best choice for the area"

"Very easy check in. Good location and walking distance to restaurants and cafes! Swimming pool was clean and warm. Only downside was other people staying here were quite loud but that is out of the accommodations control. Overall I really enjoyed staying here!"

"Comfortable accommodation in the Rotorua resort. Staff and managment helpful and efficient "

"Excellent service the most comfy sleep would definitely recommend n will definitely be back"