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"Beautiful hotel and great staff."

"The location of Los Portales is very very good. The rooms and staff were great. We had absolutely no complaints."

"This is an amazing find in Cusco! Close to everything (safe and walkable to city centre, restaurants and museums) and even next to the artisan marketplace. The breakfast is probably one of the best I have seen with so many options - classic omelettes to Peruvian cuisine. The shuttle from/to the airport was wonderfully convenient. And if you go on an O/N excursion to Machu Picchu, they are happy to store your luggage safely and secure. Couldn't ask for a better option in Cusco!"

"Situated in the old part of the city gives one easy access to the prettiest area of the city. Love the central patio and the excellent food in the restaurant. Hotel employees are helpful and friendly. I highly recommend this property to those planning a trip to Cusco. "

"Great place. Perfect for when you are coming out the rainforest and need a little luxury. The staff are lovely and the room is very comfortable. "

"Awesome customer service felt like home"

"Such a gem!! This privately owned boutique hotel is fabulous. The feel is luxury authentic. The restaurant is excellent, staff and service are friendly, helpful and overall lovely! They go above and beyond with the details- like a wool warm water bottle tucked into your bed, great for recovery after hiking!!! Rooms are spacious, bathrooms impeccable, beds comfortable, surroundings are peaceful - a little terrace off my room opened up to a water fountain and beautiful garden courtyard - relaxing to listen to the water. The lobby is even gorgeous and relaxing with tea and a fireplace. "

"Amazing experience, you can see the city from the balcony. "

"The lighting is vey dark"