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"We have travelled a lot, but this hotel is outstanding for customer service. Every single member of staff is friendly, professional and appears to actually care about you. We arrived to the Jupiter Algarve with what we thought, was a confirmed reservation. However, the booking agency, never forwarded our reservation. The shock of this revelation was daunting as we could see the hotel was busy - 98% occupancy. Pedro at reception was calm, reassured us and advised us to have a drink while he sorted things. Next Clara, guest relations manager, and a truly wonderful person advised us that a room was available, unfortunately not the suite we booked, but a room for our 11 day holiday and a generous package. The kindness of these people when we were in shock cannot be overstated. Our room was great, with a nice view. Really comfortable bed and pillows. Breakfast was brilliant. Such a huge choice. Dinner, too was excellent and the themed nights were superb. Again a huge choice and a fish and seafood lovers dream. As a non fish eater, there was plenty of choice for me. Also vegetarian options. This hotel is very well situated in Praia da Rocha, near everything, beach, restaurants and nightlife nearby. But it is the staff who make this hotel. Thank you, Clara, for a wonderful holiday"

"Great location across from the beach and walkable to nearby restaurants and cafes. The room was big and comfortable."

"El hotel es confortable. Nuestra habitación tenía una vista impresionante hacia el mar. El staff del hotel fue excelente: amables, serviciales, nos daban soluciones y recomendaciones de restaurantes. Las dos personas fueron empáticas. Recomiendo este hotel al 100. "

"Beautiful place, great views. Delicious breakfast. "

"Great hotel "

"On the beach"

"Great location and well maintained "

"We had an amazing stay, obridado!"

"excellent as always"