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"Staff were the kindest we have met in Italy. Wonderful customer service. Helped me to deal with telephone calls to my medical insurance company and trip to hospital emergency-very much appreciated especially during a difficult time after a fall elsewhere. Breakfast had everything you could want. Close to Centrale train station. Rooms quiet and roomy and beds comfortable. Nothing over the top fancy but everything you could need it provided. "

"I have stayed in Florence many times and I cannot say enough about the Globus Urban Hotel The location -amenities- and especially the staff who went above and beyond to make met stay a pleasant on - remarkable!! Definitely a hotel that I will book again "

"Friendly Staff, Clean Rooms…"

"Absolutely outstanding customer service. Very friendly and happy to help with any queries. A new age vibe and would highly recommend. "

"The family suite room was spacious and nice, with friendly staff and a very convenient location."

"Location and staff are excellent "

"Found everything near perfect could not fault anything "

"Excellent location - right in the centre so can walk to sights, restaurants and bars. However still quiet. Beautiful traditional characteristics. Roof top bar fantastic. 100% would recommend people staying there "

"Our favorite hotel that we stayed at in Italy. The staff was so nice and offered restaurant recommendations! The bar area was very cool and the rooms were nice. Good beds, very clean, great shower. And we walked to everything we wanted to, about 15-20 min walk from all the sights! We would stay here again if we got to go to Florence again! I would tell friends or family to stay here. "