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"Great hotel, that I’ve stayed at many times over the years. The river view, full frame windows in the rooms are one of the things that make this place special. "

"Friendly staff and overall excellent service and food quality and options."

"Excellent hotel fantastic service lovely friendly helpful staff always have a great experience here comfortable spacious rooms very clean would highly recommended booking here ⭐️⭐️⭐️⭐️⭐️ "

"Staff were great! Genuinely nice to us on arrival and were helpful and really accommodating for my kids coeliac/gluten free needs. "

"Very warm and friendly welcome and check in process…staff are a credit to you….. room was large, clean and comfortable… I was there for one night only and wouldn’t hesitate to stay here again."

"Very professional,polite and helpful staff. Room was clean and smelt lovely. Spacious room. Beautiful hotel. "

"High standard"

"When we stay in Newcastle we always stay here. Staff are really friendly and very helpful "

"Stayed here for two nights.Good location in Newcastle close to all local amenities. Didn’t really get to use any of the hotel facilities as we were out all day/night but all looked very good. Room was nice decent size, serviced daily. Staff were friendly. Arrived early and room was ready so that was very good. "