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"Above expectations all around. We stayed for our honeymoon, and it was perfect. Tranquil, separated from the aprés scene, perfect ski in ski out for first tracks every day before the gondolas started bringing people from town. Breakfast and dinner were included and absolutely top tier dining every day. The staff were helpful and welcoming. The baggage service from the train was incredibly helpful so that we didn’t have to haul our luggage across the ski hill. I couldn’t have asked for a better experience. We plan on returning! "

"We had a great stay, the ladies serving us the breakfast were awesome! Wonderful views from our balcony! Restaurant it is really good! "

"There was no water for two days, no way to flush toilets, wash hands, take a shower. Expedia was informed but did not react for 72 hours. No one offered even drinking water. The hotel advised Expedia guests needed to be moved but Expedia did not respond for 72 hours. The hotel provided a full refund but Expedia would not provide it to the customer despite receiving it from the company. "

"rooms were spacious, comfortable with a great view of the snow outside! very convenient location right next to the train station to zermatt as well"

"This is one of the best hotels I have ever stayed in. The actual hotel is beautiful with excellent facilities, but the staff are unbelievable and made our stay. I hardly ever do reviews but I have to recommend this hotel. Saas Fee is a beautiful ski village and loved everything about it. "

"Excellent hotel directly across from train made getting into Zermatt a breeze"

"Great food and a nice bar Nice spa area - pool and saunas Super convenient with access to ski rental etc Would be awesome if the kids club had more for older kids :-) We loved our holiday here!"

"The staff is very helpful. The location is good. It’s just a few minutes to the train station. We were able to park our car under ground. The bed is hard. Good breakfast."

"Alagna Mountain Resort & SPA provides nice facility and exceptionally friendly staff. Serving delicious breakfast and dinner on site and offer complementary activities scheduled at the hotel and around the village Excellent recommendations on activities and restaurant."