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"Staff was wonderful and very helpful."

"It was a great theme in lieu with the Knights Templar castle "

"Great place to stay in ponferrada. "

"As we stopped here for one night on the Camino, the facilities and staff were great. The room had a beautiful view, the bed was comfortable, and the breakfast was early and helpful as we were walking the Camino! "

"The hotel is ideally located from the old city center and castle. The staff was cheerful and very helpful. The entire hotel is spotlessly clean and well maintained. It’s very convenient and affordable. The beds are very hard."

"Fabulous "

"Location is perfect if you want to visit the historic section. Everything is within walking distance. Staff was helpful and friendly."

"The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator."

"Nice and convenient "