At El Castillo, you can look forward to a free manager's reception, a terrace, and a coffee shop/cafe. The on-site restaurant, El Castillo de Clod, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
Additional perks include:
Continental breakfast (surcharge), self parking (surcharge), and meeting rooms
Smoke-free premises, a front-desk safe, and an elevator
A banquet hall and coffee/tea in the lobby
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
Down comforters and cribs/infant beds
Bathrooms with rainfall showers and bidets
TVs with cable channels
Rollaway/extra beds, desks, and phones
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Self parking on site (EUR 15.00 per day)
Food and drink
Continental breakfast available for a fee daily 6:00 AM–11:00 AM: EUR 5 for adults and EUR 5 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Free reception (select days)
Coffee/tea in common area(s)
Restaurants on site
El Castillo de Clod
Family friendly
Cribs/infant beds available
Rollaway beds available
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Front-desk safe
Guest services
No housekeeping
Turndown service
Business services
Conference space (915 square feet)
Meeting rooms
Outdoors
Terrace
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Blackout drapes/curtains
Cribs/infant beds available
Down comforter
Rollaway beds available
Bathroom
Bathroom (partially open)
Bidet
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels
Entertainment
Cable channels
TV
More
Desk
Individually decorated
Individually furnished
Phone
Safe
Soundproofing
Turndown service
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 10.00
Special check-in instructions
There is no front desk at this property
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 5 for adults and EUR 5 for children
Self parking fee: EUR 15.00 per day
Late check-out fee: EUR 10.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 April to 1 October
Property is also known as
El Castillo Hotel Ponferrada
El Castillo Ponferrada
El Castillo Hotel
El Castillo Ponferrada
El Castillo Hotel Ponferrada
Frequently asked questions
Is El Castillo pet-friendly?
No, pets are not allowed at this property.
How much is parking at El Castillo?
Self parking is available for EUR 15.00 per day.
What time is check-in at El Castillo?
Check-in begins at 3:00 PM.
What time is check-out at El Castillo?
Check-out is at noon. Late check-out is available for EUR 10.00 (subject to availability).
Where is El Castillo located?
Situated in Ponferrada, this hotel is steps from Museo de la Radio and Basilica de la Encina. Castillo de los Templarios and Museo del Bierzo are also within 10 minutes. Ponferrada Station is 15 minutes by foot.
El Castillo Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice people, nice room, but air conditioning didn’t work and my room was like an oven. I could not sleep. Breakfast was meagre a coffee, a juice and a croissant but it only cost 4.70 euros. Everything was lovely, just a shame that the roasting room spoilt the stay
Good location and clean, charming rooms. Right across from the Castillo and close to restaurants and shopping. Customer service was great.
Tatiana
Stayed 1 night in Aug 2019
4/10 Poor
Verified traveler
1 January 2019
Disliked: Room comfort
Nice location, but service is an issue
The room I requested, was given to some other person. The person at the front desk was nice, but unable to really solve things. The location was nice, they just have to make sure you get what you paid for! Twin is a twin bed, queen is a queen bed, (2 people). Make sure you call before arriving, you might just have a smoking room if you request a non smoking
Very good premise, with very kind helpful staff and very clean. Wonderful location, it is less than 3 minutes walk to the Castle and the beginning/continuation of the Camino.
I am happy to say that I do not recognise some of the negative comments that I read about this hotel. We were served by the kindest staff, had a good made to order breakfast with freshly squeezed orange juice, excellent dinners and free parking. The room was adequate, the bathroom very good. My only moan would be that I prefer a duvet over blanket and sheet.
This was our first place we book while walking a section of the El Camino. The place was very clean. Very nice bathrooms. Had a little cafe to have breakfast before heading out in the morning. Would recommend.