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"staff"

"Great stay, loved the charm of the hotel, my husband loved the indoor pool as it was raining outside. very restful sleep"

"Lovely room, great drinks at the grotto. Kaitlyn was a great server. Did not get my vip benefits"

"We came for our daughter’s graduation ceremony. It is very close to UMich north campus, 10 minutes drive to the Stadium. Room overall is clean, spacious. Blind is not a blackout type, air conditioning is a little bit noisy. However, these didn’t bother us, we had good sleep. Room cleaning is an issue. First day, our room got missed and didn’t get cleaned, second day, after we met the cleaning lady in the hallway and mentioned our room needs cleaning, this time it did get cleaned, but the trash was left behind. Breakfast is abundant with waffles, fruits, sausages, eggs, hash brown, boxed cereals etc. Stuffs are really nice and helpful. Overall, we are happy with our stay. Will recommend to the parents who are visiting the school."

"Just an awesome place in heart of the city "

"The front desk attendant Kooshan was fantastic . He was attentive , kind and very professional. He’s a very valuable employee .. despit so many people at the front desk at a very busy parents weekend he managed all with utmost efficiency and professionalism. Best, Hannah "

"Beautiful and clean room as always. My only complaint is the body wash in the bathroom was empty/close to empty. The bottle is locked into the wall so no way to shake it to get the last of the soap out. "

"Beautiful lake views and cute cottage. Joseph the owner was really nice and accommodating. We stayed there to attend our daughter’s UofM graduation and it was lovely. We really enjoyed this cute little cottage. "

"Mohamed was great in helping to change flights."