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"Traditional with helpful friendly staff"

"Close to the airport, comfortable and lovely staff and breakfast. "

"Hotel Ilaria is a lovely hotel in the cute town of Lucca. It is quiet, clean and comfortable with a perfect location for exploring the town. Breakfast was delicious with lots of healthy options in addition to typical Italian pastries. The evening complimentary happy hour was wonderful. I met some lovely fellow travelers and had a great time. The best part of the hotel is the staff. The young man at the front desk was extremely kind and welcoming. He helped me purchase tickets to an evening of opera as part of the Puccini festival. It was wonderful. This one staff member (apologies that I didn’t write down his name) made my stay extra special with his kindness. And he looked great in the green hotel uniform suit (as did the young woman too). Thank you for making me feel that hotel Ilaria in Lucca was my home away from home. "

"Convenient location, quiet location"

"Great value for a hotel! Slightly out of the city centre but very walkable distance. The room had enough space for two people, the bathroom facilities were perfect for what we needed, with a well functioning shower and plenty of towels. The staff were really helpful and friendly. We didn’t have the breakfast but to have had the option for an included breakfast is even better value! Would recommend this hotel and would stay here again. "