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"The staff were professional and their customer service were exceptional. The hotel is beside the mall making it convenient to pick up snacks. I chose this location as it was close to the Imperial Palace and there were many food options such as Bun Bo Hue. The room was clean and spacious there are no complaints. "

"The staff were friendly and made last minute accommodations possible for a dinner inside our villa. Customer service is world class and I will recommend couples book here for special occasions. Also the seafood restaurant beside the resort serves freshly caught shrimp and squid. Should you decide for cheaper dinner options. "

"Great experience. Nice rooms. Extremely friendly and professional staff"

"Hotel was lovely and very handy to walk to local attractions. Staff very friendly and helpful. Lovely rooftop pool 😍"

"Hotel was immaculate. Staff was friendly. "

"First class service "

"Excellent service and best breakfast I will come back for sure "

"What an interesting old Hotel with a very interesting past. The Imperial City is a must to see. The Hotel Staff were amazing with great service with a smile. Fantastic swimming pool to cool off in after a long day f walking. Great breakfast with many choices."

"The hotel is gorgeous, a French-style grand hotel by the river, beautifully built and well maintained. Very luxurious room. Excellent food in the restaurant. Close to the Imperial Palace."