44 Oso Hormiguero, Carretera Chetumal-Cancun 4-5km, Bacalar, Pedro A. Santos, QROO, 77923
What's nearby
Chacchoben Ruins - 18 min drive - 15.0 km
Lake Bacalar - 19 min drive - 11.5 km
Laguna Bacalar Ecological Park - 37 min drive - 37.0 km
Municipal Spa of Bacalar - 40 min drive - 38.6 km
Cenote Cocalitos - 42 min drive - 42.7 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 72 min drive
Restaurants
Jugo de Piña - 11 min drive
Laguna Azul - 10 min drive
About this property
Kapok Bacalar – Plant Based Hotel
Hotel near Lake Bacalar
At Kapok Bacalar – Plant Based Hotel, you can look forward to free continental breakfast, a firepit, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Kapok Restaurant, features vegan cuisine. Guests can connect to free WiFi in public areas.
Additional perks include:
Free self parking
A dock, luggage storage, and concierge services
Multilingual staff
Room features
All guestrooms are individually furnished, and have amenities such as free bottled water.
Other conveniences in all rooms include:
Bathrooms with showers and free toiletries
Ceiling fans and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free continental breakfast available daily 8:00 AM–10:00 AM
1 restaurant
Restaurants on site
Kapok Restaurant
Things to do
Hiking/biking trails
Spa services
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff
Outdoors
Dock
Firepit
Garden
Spa
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Stair-free path to entrance
9 stairs to reach property
More
Designated smoking areas
Room amenities
Bedroom
Bed sheets
Ceiling fan
Bathroom
Bathroom (partially open)
Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels
Food and drink
Free bottled water
More
In-room massage
Individually decorated
Individually furnished
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Kapok Bacalar
Kapok Bacalar – Plant Based
Kapok Bacalar – Plant Based Hotel Hotel
Kapok Bacalar – Plant Based Hotel Pedro A. Santos
Kapok Bacalar – Plant Based Hotel Hotel Pedro A. Santos
Frequently asked questions
Is Kapok Bacalar – Plant Based Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Kapok Bacalar – Plant Based Hotel?
Self parking is free at this property.
What time is check-in at Kapok Bacalar – Plant Based Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Kapok Bacalar – Plant Based Hotel?
Check-out is at noon.
Where is Kapok Bacalar – Plant Based Hotel located?
Situated in a national park, this hotel is 7.1 mi (11.5 km) from Lake Bacalar.
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Kapok Bacalar – Plant Based Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel has been built with great care & attention. The cabin structures are solid, beautifully enclosed and finished and still somehow they fit in with the environment. The staff were excellent and wow, the chef's vegan meals were superb.
The location is quite deep off the main highway which is definitely a positive, as the location is silent apart from the sounds of nature and soft music in the dining area.
This was much more remote than anticipated, but in a lovely way. Off the beaten path and far from the crowds and tourists is this gorgeous wonderland built into the jungle. If you want quiet, unique, and delicious plant based meals this place has it. Our only regrets are not firing up the tezmascal and spending more nights here.
Pros- This place has beautiful rooms and shared spaces on an entirely unique property. It is far away from the crowds in the middle of the jungle on Laguna Bacalar. There was excellent vegan food served up to 3 times per day. The staff were friendly and quick to help set up tours or other wellness activities. They made a special meal for my son who was not feeling well. There are multiple ocean kayaks available to take out on the lagoon. It was an absolutely unforgettable stay.
Cons/things to note- It is hard to get into the water at this site. Like much of Laguna Bacalar, it isn't really safe for kids or people with any mobility issues to safely access the water from the shore. Also this place is a 40 minute drive from Bacalar. I don't think you could get here without a rental car.
I would highly recommend staying here.
We wanted to find an opportunity to escape the hustle and bustle while we were in Mexico so we opted for Kapok based on its reviews. Unfortunately, I walked away ~50 bites. We noticed substantial amount of orange stain on the bottom of the curtain and bed sheet- the part that’s tucked under while the bed is made. I really wish we googled it right then to realize it’s pest stain. We expected some discomfort while being there, but pests weren’t a part of it. Bites on our body kept popping all over days after we left as though we were still getting fresh bites. We reached out to Kapok to rectify this issue and they insisted at they don’t have bed bugs. They said the stain was caused by termites and our bites are chaquiste mosquito bites. I don’t know of mosquito bites that would continue to pop up days after exposure. And even if the stain were from termites- why would that be okay to offer to guests? Overall extremely disappointed and would caution others to reconsider their booking or at last examine their room once they get there. Don’t go barefoot since it is in the woods and you could get stung by scorpions.
Pros: tucked away, friendly staff, quiet
Cons: tons of bites (whatever the culprit it should be a no), expensive vegan meals (USD150 for 2 for 1 day), room smelled like sewage, room filled with smoke when kitchen is cooking, scorpion in shower, no AC, shower not private enough for women, rough road - wouldn’t recommend taking a small car
L'accès es difficile mais c'est le prix a payer pour arrivé dans cet ecrin de verdure , au beau milieu de la jungle bordée par la lagune .les cabanes faites et décorés avec goût entre authenticité ,modernité et respect de la nature un site hors du temps ou on est tres bien accueilli.
Excelente lugar, en medio de la selva y con una vista impresionante a la laguna. La atención es de primera, Lucas y Lety siempre están al pendiente de cualquier necesidad y atienden de una manera excepcional. Lugar muy tranquilo, exquisito, para relajarse y encontrarse, lleno de naturaleza, misticismo y 3 lindos gatos.